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Dr. Susan Hirsch Is this you?
  • 5
  • 0
  • 0
  • 4
  • 4

Quality Rating

Neutral

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
15 min

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13 Ratings with 3 Comments

2.0 Rating

March 14th, 2016

Staff problem

I met with Dr. Hirsch and dedided to have her as my primary physician. My second visit changed my mind. I went for a 8:45AM appt. after having it confirmed by her staff a day prior. She wanted to follow up on my new medication. After waiting 45 miniutes I was told they did not have me down for an appointment so needless to say I walked out never to return. They did no have the professionalism to tell me when I arrived. So disgusted at the staff at this office I will once again choose a more compentent environment and will never refer anyone to this office.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 16th, 2011

Doctor rushed me during my exam. Office staff never told me to fast before my appointment and was annoyed when I informed them I ate. My main reason for appointment was pain in my neck and back. Doctor prescribed an MRI. Insurance comapny required additional information to approve MRI and after days and many messages the doctor never called. I asked my mom to call and when she got angry with the office because I was in pain and we were getting no response the rude and nasty office staff said they could not talk to my mom due to HIPA laws, but when she called to discuss the initial problem with the insurance company approving the MRI they spoke with her and discussed why the doctor was ordering the test and what the insurance company had said. I called back and the doctor finally got on the phone and said if I could not handle my own health care she does not want me as a patient! I would not recommend Dr Hirsch. By the way I am 22.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 9th, 2010

This doctor is so brilliant and kind, I have never before experienced this. She saved my life.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 21st, 2017

1.0 Rating

January 17th, 2017

5.0 Rating

October 26th, 2016

5.0 Rating

February 20th, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

October 6th, 2015

1.0 Rating

October 7th, 2014

2.3 Rating

October 2nd, 2014

5.0 Rating

April 5th, 2012

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

December 7th, 2011

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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