Dr. Susan Lyon MD Patient Reviews

  • Otolaryngology Palos Heights, IL

Overall Rating

4.6
  • 15 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.4)

15 Patient Reviews

  • Excellent
    87%
  • Great
    0%
  • Good
    7%
  • Poor
    0%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 12.5 minutes

Showing 1 - 12 reviews

1.0 of 5
March 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Didn't refer me to get tonsils out. Infected when getting them out after switching doctors.
Was this review helpful? Yes No

5.0 of 5
December 8th, 2014
Babies with poor latch may want to be diagnosed for tongue tie
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Two week old treated for tongue tie with ease and excellent knowledge from Dr. Lyon.
Was this review helpful? Yes No

5.0 of 5
August 13th, 2014
wonderful doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My son had a tongue tie that wasn't caught when he was born which lead to terrible feeding issues. Once the problem was diagnosed, Dr. Lyon suggested surgery for our 3 month old baby. As first time parents we were terrified, but her knowledge, hard stats/facts and kind words put us at ease. She explained everything in depth and even sat with us to weigh out the options of waiting for surgery if that is what we wanted to do. We went ahead with surgery when our son was 4 months old. At the hospital she again put us at ease and the procedure was very quick. Our son's feeding issues were solved right then and there. She helped us make the right decision with no pressure or judgement when we had no idea what we were doing. I would highly recommend her.
Was this review helpful? Yes No

5.0 of 5
December 21st, 2010
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Lyons was respectful of my son who has autism. She did a great job on his surgery. I would recommend her highly!!
Was this review helpful? Yes No

5.0 of 5
April 14th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Excellent physician, she knows her area of expertise. Listens well to your problems and concerns. She readily tries to resolve, with medications, life style changes or possible surgery.
Was this review helpful? Yes No

5.0 of 5
June 4th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

5.0 of 5
December 7th, 2016
Was this review helpful? Yes No

5.0 of 5
May 9th, 2016
Was this review helpful? Yes No

5.0 of 5
February 9th, 2016

5.0 of 5
January 28th, 2016
Was this review helpful? Yes No

5.0 of 5
August 12th, 2015
Was this review helpful? Yes No

5.0 of 5
July 11th, 2015
Was this review helpful? Yes No

Nearby Doctors

Dr. Susan Lyon, MD is similar to these 3 Doctors near Palos Heights, IL.