Dr. Susan Lyon MD Patient Reviews

  • Otolaryngology Palos Heights, IL

Overall Rating

4.6
  • 14 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.4)

5 Patient Reviews

  • Highly Satisfied
    86%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    7%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12.5 minutes

Showing 1 - 5 reviews

1.0 of 5
March 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Didn't refer me to get tonsils out. Infected when getting them out after switching doctors.
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5.0 of 5
December 8th, 2014
Babies with poor latch may want to be diagnosed for tongue tie
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Two week old treated for tongue tie with ease and excellent knowledge from Dr. Lyon.
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5.0 of 5
August 13th, 2014
wonderful doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son had a tongue tie that wasn't caught when he was born which lead to terrible feeding issues. Once the problem was diagnosed, Dr. Lyon suggested surgery for our 3 month old baby. As first time parents we were terrified, but her knowledge, hard stats/facts and kind words put us at ease. She explained everything in depth and even sat with us to weigh out the options of waiting for surgery if that is what we wanted to do. We went ahead with surgery when our son was 4 months old. At the hospital she again put us at ease and the procedure was very quick. Our son's feeding issues were solved right then and there. She helped us make the right decision with no pressure or judgement when we had no idea what we were doing. I would highly recommend her.
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5.0 of 5
December 21st, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lyons was respectful of my son who has autism. She did a great job on his surgery. I would recommend her highly!!
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5.0 of 5
April 14th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Excellent physician, she knows her area of expertise. Listens well to your problems and concerns. She readily tries to resolve, with medications, life style changes or possible surgery.
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