Dr. Susan Milliken DO Patient Reviews

  • Internal Medicine Randolph, MA

Overall Rating

3.6
  • 23 patient ratings
  • 2 comments

Last 12 months:

3.8 (+ 0.2)

23 Patient Reviews

  • Excellent
    43%
  • Great
    17%
  • Good
    13%
  • Poor
    4%
  • Bad
    22%
  • Friendly Staff
  • Promptness
  • Wait Time 35.1 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
November 20th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Milliken is a very caring patient centered doctor. I am her patient and a nurse. She gives exceptional care, is prompt to answer questions or requests and follows up personally. I feel very confident in her care.
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2.3 of 5
June 27th, 2013
Not convinced
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I like that she can make me laugh when I am not feeling well at all. I don't like it when I'm very sick and she is curt with me and makes me feel like I'm wrong. A while ago, a nurse said I had a treatable infection and that we caught it before it manifested; Dr. Milliken said she was not convinced and was reluctant to give me a prescription. She did give it to me but with reservation. It turned out the nurse was correct. The symptoms manifested and I was able to begin taking the medication. Recently I was injured and she was stern with me over the phone when I asked for a referral and I had requested a note to be excused from work. I had seen her three days ago and the symptoms were presistent and I didn't feel up for going into the doctors office that day. I am a professional and I love my job. I would not ask for this unless necessary. She said she would not write a note. She would only write a note if I came into her office and for that day. I am finding another avenue to treat this injury. Overall, I have been her patient for 15 years. My experience with her has steadily declined. I guess she's not the best doctor for me anymore. When I'm healthy, for routine exams, she's the best. When I'm sick, she's not sympathic.
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1.0 of 5
April 6th, 2017
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 7th, 2017
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5.0 of 5
February 26th, 2017
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5.0 of 5
February 24th, 2017
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5.0 of 5
February 24th, 2017
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4.0 of 5
December 29th, 2016
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4.0 of 5
December 13th, 2016
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1.0 of 5
September 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
July 26th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

4.0 of 5
July 15th, 2016
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