Dr. Susan Arnold MD Patient Reviews

Overall Review

4.2
  • 13 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.8)

3 Patient Reviews

  • Highly Satisfied
    77%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    15%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25 minutes

Showing 1 - 3 reviews

5.0 of 5
October 2nd, 2014
Fantastic psychiatrist!!!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ignore past review. Whole community is aware of what an excellent physician dr Arnold is.
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1.0 of 5
August 1st, 2012
Run...do not walk..somewhere else
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
What to say...I have been seeing Dr Arnold for about a year and honestly the only positive thing I have to say is she has a nice office. What I've experienced:--Rude & dismissive administration. I'm asking for a lot, just for information to be sent to my insurance company. Request was first ignored, then I was treated like I was burdening the office, then an incomplete claims report was sent. --Appointments: You're lucky if you get one within a month & a half of calling. Twice this forced me to see a physician to temporarily extend an SSRI Perscription--the first time because my appointment was double booked at a time she was at a second campus office and had to cancel my appointment and then when they re-booked, they were beyond even the script extension. Both times I requested their office to call in a temporary script, both times they fails to do this. --In my own experience and confirming with others who have been treated by Arnold, it seems that she does incorporate patient treatment needs or goals into her plan. I understand not flippantly abandoning a treatment regimine but when months go by with no significant change improvement, it's time to try something else.
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5.0 of 5
May 16th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent physician. I'm in love with her I think.
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