Dr. Susan Smiga MD Patient Reviews

Overall Review

3.4
  • 5 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup
  • Promptness
  • Bedside Manner
  • Wait Time 10 minutes

Showing 1 - 3 reviews

1.0 of 5
April 11th, 2014
Dr Smiga won't talk to you outside of the office.
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son was a patient of Dr Smiga's for approx 6 months. After we switched to a new medicine, he started to have some side effects that I wanted to dis ...
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1.0 of 5
March 31st, 2014
Doctor won't return calls.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son was a patient of Dr Smiga's for approx 6 months. After we switched to a new medicine, he started to have some side effects that I wanted to discuss with her. I put in 5 calls in 5 days requesting to talk to her and it wasn't until I told her nurse that I was going to file a written complaint, did she get back to me. She started the call with this is Susan Smiga! What can I do for you in a very condescending manner. I knew at that point that I didn't want her to continue to treat my son, she was obviously upset that she had to call me back. This was the first time I requested to talk to her during the time my son was under her care and I guess she won't talk directly to you, but talks through the nurses. Over the course of a week, this entailed me talking to multiple people and telling them the same information. It would of only taken Dr Smiga 5 minutes to pick up the phone and call me. I now have a new Doctor, who told me I can call her anytime(and yes, she will speak directly to me). She also takes the time to talk to Connor, unlike Dr Smiga who would talk directly to me during the visit.
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5.0 of 5
June 28th, 2013
Rare common sense, a blessing!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Smiga seems very "down to earth" & seems to have common sense, which in this business seems rare! I am very glad to have found her for our daughters mental health treatment.
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