Dr. Susan Underwood MD Patient Reviews

  • Family Medicine Harleysville, PA

Overall Rating

3.1
  • 10 patient ratings
  • 4 comments

10 Patient Reviews

  • Excellent
    30%
  • Great
    0%
  • Good
    40%
  • Poor
    0%
  • Bad
    30%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

5.0 of 5
September 4th, 2015
Excellent physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Underwood has been my PC for a number of years. Professional and current. Knowledgeable, caring, pleasant and thorough. Always willing to answer questions and takes the necessary time to explain things clearly. I would rate her as one of the best.
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1.0 of 5
February 4th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
After arriving 15 minutes early for my last two visits, I was made to wait over an hour in the waiting room, then another half hour in the exam room before seeing the doctor. Dr. Joe is completely unprofessional in appearance, wearing dirty pants and his tie on inside out! Dr. Underwood has the bedside manner is totally uncaring, giving her i pad more attention, and lacked eye contact and compassion. having been a patient there for about 10 years, it's obvious they've grown their clientele without the capacity to accommodate properly. The waiting room has never been updated and is drab and uncomfortable. I definitely not be back.
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1.0 of 5
August 7th, 2010
Poor diagnostition
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Would not let her diagnose my dog let alone someone I loved and care about
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3.7 of 5
July 25th, 2008
Very compassionate physician
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
June 29th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
January 28th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
September 29th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 11th, 2015

3.7 of 5
February 16th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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1.0 of 5
February 24th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Was this review helpful? Yes No

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