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Dr. Susan Underwood Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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10 Ratings with 4 Comments

5.0 Rating

September 4th, 2015

Excellent physician

Dr. Underwood has been my PC for a number of years. Professional and current. Knowledgeable, caring, pleasant and thorough. Always willing to answer questions and takes the necessary time to explain things clearly. I would rate her as one of the best.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 4th, 2014

After arriving 15 minutes early for my last two visits, I was made to wait over an hour in the waiting room, then another half hour in the exam room before seeing the doctor. Dr. Joe is completely unprofessional in appearance, wearing dirty pants and his tie on inside out! Dr. Underwood has the bedside manner is totally uncaring, giving her i pad more attention, and lacked eye contact and compassion. having been a patient there for about 10 years, it's obvious they've grown their clientele without the capacity to accommodate properly. The waiting room has never been updated and is drab and uncomfortable. I definitely not be back.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

August 7th, 2010

Poor diagnostition

Would not let her diagnose my dog let alone someone I loved and care about

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

July 25th, 2008

Very compassionate physician
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 29th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

January 28th, 2016

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

September 29th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

March 11th, 2015

3.7 Rating

February 16th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

1.0 Rating

February 24th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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