Dr. Susan Underwood MD Patient Reviews

  • Family Medicine Harleysville, PA

Overall Rating

3.2
  • 10 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.8)

3 Patient Reviews

  • Highly Satisfied
    30%
  • Satisfied
    20%
  • Neutral
    20%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    30%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
September 3rd, 2015
Excellent physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Underwood has been my PC for a number of years. Professional and current. Knowledgeable, caring, pleasant and thorough. Always willing to answer questions and takes the necessary time to explain things clearly. I would rate her as one of the best.
Was this review helpful? Yes No

1.0 of 5
February 4th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After arriving 15 minutes early for my last two visits, I was made to wait over an hour in the waiting room, then another half hour in the exam room before seeing the doctor. Dr. Joe is completely unprofessional in appearance, wearing dirty pants and his tie on inside out! Dr. Underwood has the bedside manner is totally uncaring, giving her i pad more attention, and lacked eye contact and compassion. having been a patient there for about 10 years, it's obvious they've grown their clientele without the capacity to accommodate properly. The waiting room has never been updated and is drab and uncomfortable. I definitely not be back.
Was this review helpful? Yes No

1.0 of 5
August 6th, 2010
Poor diagnostition
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Would not let her diagnose my dog let alone someone I loved and care about
Was this review helpful? Yes No

Nearby Doctors

Dr. Susan Underwood, MD is similar to these 3 Doctors near Harleysville, PA.