Dr. Susmitha Kolli MD Patient Reviews

  • Ophthalmology Lancaster, OH

Overall Rating

4.0
  • 11 patient ratings
  • 2 comments

Last 12 months:

4.5 (+ 0.5)

2 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    36%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 31.7 minutes

Showing 1 - 2 reviews

5.0 of 5
January 1st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awesome physician. Had a wonderful experience in her most professional staff. Would highly recommend her.
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1.0 of 5
October 26th, 2011
Ono
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went there with my husband since he needed to check to see if he had glaucoma. I was told she was a nice and patient doctor since my husband is a bit jumpy and nervous about eye exams we went to her. However she had my husband physically held down without tell him what was going on. He was quite upset by this. Also she complained that he wasn't cooperating after this because he wasn't okay with her and her staff physically holding him down. Then she had the nerve to complain that she would shatter her wrist from trying to hold his eyelid open after they shoved his head into one of the machines. She insulted him and was totally uncaring for his needs. All he needs is to be told what is going on and a little patience.
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