Dr. Suzanne Fiala MD Patient Reviews

  • Family Medicine Port Orchard, WA

Overall Rating

3.5
  • 15 patient ratings
  • 5 comments

Last 12 months:

4.0 (+ 0.5)

5 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    27%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
August 24th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I only had a couple appointments with her but she gave me confidence in the medical profession again. She listened to me, she believed me, she came up with a diagnosis that nobody else had seen that I had had for years and referred me to a specialist and I'm now being treated for that disorder that I have had since I was a kid. I'm very disappointed because she left the practice she was at in Port Orchard and I hope that I can find her and retain her as my physician again. She treated me with compassion and concern and as an individual and she is one of the best doctors I've had in my entire life.
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5.0 of 5
July 14th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very compassionate caring Dr.
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1.0 of 5
January 4th, 2016
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My experience with Dr. Fiala can only be described as bizarre. I was new patient coming in for a physical after switching insurance. She was friendly at times, and condescending at others. It kind of felt like she was "playing" doctor.She mentioned being a doctor several times. She answered questions that I hadn't asked. Her movement went from over pronounced and loud, to overly intense eye contact -as if I were being interrogated, to completely aloof. I feel like it was a pointless visit.
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4.0 of 5
April 28th, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doctor but difficult to keep up with changing hours and days of service. Phone system is diificult to navigate.Always get answering system and not a live person. Slow to return phone calls sometimes you need to call them back more than once to get a return phone call.
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1.0 of 5
November 5th, 2009
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Fiala knew very little about my diagnosis so I was forced to see specialists of whom she refused to consult with and to coordinate my care. This put my whole family at risk and we were not able to get treated properly for a disease that we have been dealing with for over a year that is potentially life threatening.
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