Dr. Suzanne Hentz MD Patient Reviews

  • Gynecology Wilmington, NC

Overall Rating

4.4
  • 14 patient ratings
  • 2 comments

Last 12 months:

4.3 (-0.1)

14 Patient Reviews

  • Excellent
    71%
  • Great
    14%
  • Good
    7%
  • Poor
    0%
  • Bad
    7%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 8.8 minutes

Showing 1 - 12 reviews

1.0 of 5
May 15th, 2015
Patient
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
ABSOLUTELY HORRIBLE EXPERIENCE BEING OVERCHARGED! After Dr. Hentz left the room after my annual exam, a nurse asked if I wanted to get blood work while I was there. I told her I didn’t think it was necessary and that I was fine. She then informed me it would be covered by insurance. I said in that case, I might as well. Afterwards, I checked out at the reception desk and paid my co-pay. A few weeks later, I had an invoice from Dr. Hent'z office stating I owe $207 for services not covered by my insurance. Sure enough, the blood work I didn't originally come in for was NOT covered by my insurance as I had been told by the nurse. Tried to work it out with the office and my insurance, but Dr. Hentz and her staff were very unwilling to help. I would NOT recommend this office to anyone.
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5.0 of 5
May 4th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
BEST DOCTOR I HAVE EVER BEEN TO. FEEL VERY COMFORTABLE DISCUSSING ANYTHING. VERY WARM FEELING ENVIRONMENT
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3.0 of 5
June 15th, 2017
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5.0 of 5
June 15th, 2017
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5.0 of 5
December 12th, 2016
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4.0 of 5
December 12th, 2016
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5.0 of 5
October 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 27th, 2015
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4.0 of 5
May 17th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 23rd, 2015
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5.0 of 5
April 6th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
March 21st, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
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