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Dr. Suzanne Kelley Is this you?

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Childhood Asthma

Childhood Asthma

Get the facts about childhood asthma, including the causes, symptoms and complications related to this condition.

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Ratings and Reviews

9 Ratings with 2 Comments

  • Excellent
    6
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    2
  • Excellent
    6
  • Great
    0
  • Good
    1
  • Poor
    0
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Easy Appointments
Promptness
Wait Time
43 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis

Showing 9 Ratings with 2 Comments

3.7 Rating

February 28th, 2013

Not happy!!

She is a good Dr. But her staff is very on professional!! In it's very hard to get a appointment.. She has to mucho patents!! In one of my appointment my little girl was very sick she gave her some medication and they did not send it to wall-greens were i all ways goto they send it to CVS and it was on a friday I had to wait till Tuesday because it was a holiday and they did't even say sorry...

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 11th, 2012

I made an appointment two months before needing one for my two children because I wanted the latest possible appointment time. When I got my appointment notice in the mail, the time was not what I had discussed with the scheduler. They were not able to fit my kids in for another 6 weeks, so I had to keep the appointment and cancel meetings that I had originally scheduled the appointment around because of the importance of the meeting. Then, one of my children got sick before the appointment and I called the nurse to ask about whether or not I needed to come in sooner. The nurse called me back after hours and I missed the call. I tried calling her back 2 minutes later and the call went right to the recording to say call during business hours. The same thing happened a second time and after waiting 2 hours for a call-back, I ended up taking my child to a minor emergency clinic. Then I got a call from my insurance telling me I need to use my PCP instead of minor emergency. It is difficult to do that when you can't get a response from the doctor though.

Easy Appointment
Friendly Staff
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5.0 Rating

December 2nd, 2016

5.0 Rating

December 2nd, 2016

5.0 Rating

December 2nd, 2016

5.0 Rating

December 22nd, 2014

5.0 Rating

December 8th, 2014

1.0 Rating

October 8th, 2014

5.0 Rating

May 29th, 2012

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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