Suzanne M Lamanna, DO

MANY times, I'd arrive for an appointment and be told I didn't have one on that day, or I had canceled it. I saved my appointment cards to verify the appointment times and the office manager became angry. When I brought this up with Dr. Lamanna, she became enraged and started yelling! She repeatedly said that she stands behind her staff 200%, then brought in a staff member to confront me. Never in my life have I ever been treated this way, at ANY business, much less in an exam room in a doctors office! One particular visit, there was a note taped on the outside of the office entrance door asking patients not to ask about a receptionists pregnancy because she had just miscarried!!!!! There were many accuracy problems with office notes and filing paperwork, causing considerable delays in treatment, medication and scheduling. Dr. Lamanna has an uneven/unstable temperament, unprofessional conduct and demeanor, can be very loud, rude - even explosive to patients and staff. Her office staff is harried, disorganized and rude.

Dr Lamanna screamed at two of her co-workers in front of a patient and all of the staff with the door to her office wide open. She was heard threatening to fire someone through out the entire office. No regard was given to anyone else who had appts. in progress when this occured. Very disheartening to hear and see, as the office is already VERY under staffed. The staff seems to be being forced to micro manage the care of patients in that they call non stop for "follow up" appts. as if the Specialists we are seeing are not providing adequate care. The demands of her office policies were too much, I had to leave the practice.

The staff walks on eggshells around Dr. Lamanna's wrath. You never know what side of her you're going to get. She can be completely inappropriate. She yells and screams at staff in front of patients. She yells at other patients in front of patients. You can tell the staff is trying so hard but they are definitely under-staffed and not appreciated. She is completely intimidating. When I tried to leave the practice she had her staff call and practically stalk me asking why I was leaving and telling me I wasn't a good mother because she had developed a rapport with my child. It was awful. She only cares about herself. Shame on her and her office manager who just enables her behavior. It's unfortunate because her Nurse Practioner Jennifer Baldwin is amazing. Dr Lamanna is just holding her back.

office staff is constantly changing. every time i go there it is someone new taking care of me. love dr lamanna and her no jennifer baldwin. office staff is a different story.

I have been a patient of Dr. Lamanna's for several years. She has always been very difficult to contact since the phone line is usually busy. When the receptionist answers the phone, she usually puts me on hold for several minutes because she is busy talking with someone else in the office or and/or on another line.Reasons why I continue to be her patient: Primarily, when I am with her or her nurse practitioner, I have all the time I want to discuss whatever health matters have been concerning me. I do not feel rushed at all. Also, her mentor was my favorite doctor ever, who is no longer in practice.

I ran out of my thyroid medicine and vitamin D prescription. I called to let them know I was out of medicine and needed new rx's sent to the pharmacy. They told me they would send them. It took me 2 months to get the medicine I needed. They were snotty with me on the phone. I'm leaving the practice! I have been going there since 2004, all the staff is new, and keeps changing on a regular basis.

Do not go to this Doctor. She is very short with her staff causing an uncomfortable setting. She yells at them down the hall and makes them feel that their not worth the time and education. Her staff keeps changing. I guess this reflects the MD.

Calls are not returned and she has emotional problems that get in the way of being a good doctor.

This provider has some serious problems with her behavior and calls are not returned.

Dr Lamanna has always taken the time to diagnose my medical issues, and is not afraid to refer me to a specialist when she is not sure. I have nothing but respect and admiration for her. The wait times can be long, but consider how she spends time with her patients and you will understand why there is a wait. Her office staff can be very cold and unprofessional, which is unfortunate, because Dr Lamanna is just the opposite

It's hard to find a dr. that actually takes the time to get to know you on somewhat of a personal note, let alone make you feel like she actually listens to what you are saying and takes the time to explain things in such detail for you. Dr. Lamanna is the BEST dr. I have EVER been to!! She has a great personality, is great with kids, and is very easy to talk to. You don't feel like you are talking to a dr. you feel like you are talking to a good friend or family member. I can't say enough good things about her. I highly recommend her!!!