Dr. Svetlana Trounina MD Patient Reviews

Overall Rating

2.8
  • 9 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    22%
  • Satisfied
    22%
  • Neutral
    0%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    33%
  • Wait Time 16.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
December 16th, 2015
Please do not go to this "Doctor"!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I can not BELIEVE this doctor has not been investigated by the NY state department of health! Where do I begin? Well, she treats her staff like slaves, raising her voice to them IN FRONT of other patients, and chastising them if they do something incorrectly. I've seen this numerous times. That explains why she has gone through at least FIVE secretaries in a year! They would talk poorly about her to each other and other paitients that they thought they could trust not to blow them in! (I dont think anyone would have told on these poor secretaries, because the patients suffered the same type of treatment from this doctor!) Plus by the time you came to your next appointment, there was a new face in the office. I feel sorry for anyone who has to work with this doctor! Another issue, is her total lack of organization. She's a mess...literally! She writes notes about your visit on the back of some scrap paper, and never carries your chart into the exam room! Very scatterbrained as well ... Writing out prescriptions the wrong way mixing up urines...etc. very paranoid about whatever you tell her. If you mention you're seeing another doctor for a completely different condition, she questions you and acts like she is the ONLY Doctor you should see. Does not listen to your concerns, and only sees things as black and white. The worse thing though is how one minute she acts like she cares, and the next minute she drops you as a paitient! I understand that being a substance abuse physician requires dealing with addicts, who at times may be difficult to treat, but if you're going to go into this particular speciality of medicine, then you must have the ability to be diligent, and cautious, but this doctor is not good with people at all. I was warned about this doctor before I made my first appointment. I talked to two therapists who had bad experiences with her regarding patients plan of care. She doesn't listen, and she's the only one that's right! So again as I stated above..do not go to this doctor!!! Find someone who cares about your health, someone who is capable of running an office properly, and someone who you can trust! With All the money that a physician makes off his/her patients , they owe their patients the best care they can give them. Sadly this individual is the worst Doctor I've EVER encountered!
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2.0 of 5
April 3rd, 2015
poor doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
terrible doesn't listen to anything you say and gives you no say in your treatment thinks she is something above the patients and doesn't give proper diagnosis and submits patients to excessive testing make shure your records are correct
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5.0 of 5
April 16th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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