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Very experience and wonderful bedside manner
Dr Evans is an excellent Dermatologist. Her Botox and Juvaderm skills are EXCELLENT! She is very cautious, and sensitive to making sure you are comfortable during your treatment. I have been going to here for 7-8 years and totally and completely trust her.
She was caring and efficient. Answered all of my questions and explained the procedure. Will recommend her to all my friends.
After being completely ignored for 1 1/2 hours, I was told the procedure would cost double what I already paid! Then I was dismissed by Dr. Evans and told this was not a good fit, she told her staff to refund my money. I have never been treated so bad by a doctor before. Sure they appologized, but it was sorry, too bad so sad. She did not care if she had our business. I guess this happens when you THINK you are the best in the business... She came recommended and now my friend would not think of going there after the way we were treated. Sure things happen, but it is what you do about it that counts. She handled the whole thing poorly (I think even her staff was embarrased by her attitude). Do not waste your time or money!!!!!!
Even when scheduling first appt of the morning, there is too much wait time first in the waiting room and second in the exam rooms. I always have to set aside 2-3 hrs out of my schedule to accomodate these appts. Other than that, Dr. Evans is a fantastic doctor.
I would never return - she is very unprofessional. There are some very good dermatologists in the area - why not go there? Will call Monarch Health Care.
Calls you and asks you to come in early and then keeps you waiting way past your original appointment time.
What a wonderful experience. Dr. Evans is one of the best Doctors that I have seen. She is kind and compassionate. She spent so much time explaining my condition and the proposed treatment, unlike many Physicians. I would and have recommended her to several friends.
Doctor Evans is very caring and knowledgeable. Her bedside manner goes above and beyond. She takes the time to answer any questions I may have and her staff is always courteous and friendly. I would not go to any other dermatologist.
I wish all Doctor's were this concerned with their patient's well being. I have gone to another Dermatologist for years which did nothing more than freezing spots. It turns out that two of those spots were skin cancer. I am so thankful that Dr. Evan's caught the cancer in time. The staff is very friendly and courteous. My skin has never looked better. I highly recommend this office.
I've been going here for over 3 years, and I'm in this office frequently. The staff is great, always makes me feel welcome. Have not had a long wait time in years. Recently had a procedure done, and Dr Evans came in and walked me through everything and made sure I had any questions answered. My only problem now is I'm switching insurance & may not be able to go back!
As a previous employee I feel that a patient deserves great care and this place is not where it happens. Be sure to do your research and ask as many questions as possible before making the appointment.
Excellent doctors and staff.
My experience with Dr. Evans and her staff was very positive: all were professional, knowledgeable and friendly. The thorough exam I received found several other suspect sites not identified by a previous exam conducted elsewhere, and one was a carcinoma. I have total confidence that I am receiving professional care. Wellness, however, requires an integrated approach body, mind, and spirit. Dr Evens and her staff helped me in dealing with the emotional and spiritual realities of my very recent cancer diagnosis. I feel blessed to have been guided to her care.
I never even saw the doctor. I had 6 biopsies on my face all at one time, all done by the Physician's Asst. I never saw or even met the doctor. I have scars from 2 of the biopsies. I was told I'd be called within 2 weeks with the results. One month later, after hearing nothing, I called them and left a message. When they called back, they said one required Mohls surgery and the other was squemis cells, which is cancer. Both would require a surgeon. The surgeon wasn't going to be available for 3 months! And time is of the essence with especially with the squemis cells. I got a referral to another dermatologist.
This doctor is so unprofessional and I will NEVER return! She yelled at her staff in front of the patients and made her receptionist cry in front of us. It was like she was putting on a show. I felt very rushed when she finally saw me after waiting near an hour in the dirty wait room. SHE IS A JOKE and I would never recommend her to anyone I care about.
Dr. Evans was OK, but I was attended by incompetent staff. The two girls did not record the information accurately in my chart which left them confused. Then, they needed to take pictures of the 11 spots twice as first photos were blurry. And, they were reprimanded for not cleaning and putting bandages on the treated spots as I sat there and bled. It was the worst experience I had ever had at "the doctor", and I will never return to this facility.
Im actually surprised that this establishment is still allowed to practice medicine. You must be held accountable.
After waiting over an hour for my appointment I was finally put into a room where I overheard Dr Evans yelling at her front office staff. She told the girls up front that if they wanted help (as they obviously felt they were understaffed) They would have to pay for the help out of their paychecks. I also over heard other unprofessional acts that day. I will never go back. Treating your staff so unprofesionally in uncalled for. Shame on her
I will never return to that office again. It is totally out of control.When i walked up to the front desk i saw nothing but charts everywhere. When i was called back for my appt, which i waited over an 1 hour for, i was hurried to a room, where i felt like hurd of cattle. There was a little child running around with a toy. It just seemed like chaos. I felt like i was not treated right as a patient. The carpets were dirty, it seemed under staffed and loud. I also noticed that several cosmetic patients were First in line and ushered back immediately because they paid cash. I do not recommend this Dr to anyone.
My experience with Dr.Evans was very short so needless to say... she may be a great Dr. but would be even greater if she spent the quality time she needs to with each patient. I was told my authorization was only good for the listed diagnosis/exam when I had many other concerns they were brushed to the side and I was told I would have to wait 3 months to even come back for a "follow up'. I was patiently waiting to be called and the moment a patient who was in for "cosmetic" concerns came in she was escorted promptly. I wasnt sure if i was going to see a Dr. who wanted to help me and my concerns or a Dr. who was really interested in filling her schedule with cosmetic patients who would be paying her cash immeadiatley following their "exam". I too have friends and family who have seen Dr.Evans and each time they have been in, there has been new staff. Great Dr.'s usually keep a great staff. She is definitley a Derm who needs to be removed from Monarch's physicians list.
I had a great experience, actually all my friends go to see Dr. Evans she is great. Sometimes it is hard to get an appointment. She is very busy because she is very good. She really understands my concerns and problems. She really does care about me and my family.
After a long wait to get appointment, was seen by PA. Told lots of jokes, took biopsies, said I'd have a postcard within a week if results negative, otherwise a phone call. Almost 3 weeks later, called office for results. Office person went through a pile of results, found mine, said I'd have been called today. Maybe!One result pre-cancerous, he said, but it could wait until my next appointment two months from now.Not worse care than many other places, but nothing to boast about either.
Dr. Evans performed a surgery on my chest recently and she worked efficiently and I did not suffer any pain. Her assitants were all courteous and communicated well to me. I would definitely recommend Dr Evans to any patients seeking a Dermatologist.
I have been to a number of doctors lately in the Laguna beach area for a persitent skin problem. After a good friend of mine recommended Dr.Evans I felt I had nothing to lose. They diagnosed an issue that it appears all other doctors overlooked and their their Physician Assistant Annie was just about the sweetest and most professional physician I have come across
I've always had extremly long waits in the waiting area as well asthe examm room. Even when thi8ngs get started everything moves extremly slow. She's always overbooked and hard to get the appt time I need. I've always had to book three months in advance.One of the receptionists is rude and just horrible to talk to and never seems to really know whats going on. And you'll never get an itemized bill to know what you're paying for.
Dr. Evans is a very carring person who really understood the problems I was having and was able to fix them. She is an amazing doctor.
Dr. Evans is extremly caring. I appreciate her so much and Thank God for her caring spirit. I was a cancer patient and she took extremely good care of me. Thank you for giving back to cancer patients and survivors. God Bless you and God will bless you for your kindness..
All I can say is that the front office is a hit and miss. Now u can hear the front office giving results! Hello has anyone ever heard of HIPPA. Check out takes forever. The Back office is okay they are much nicer than the front. Dr. Evans herself is sometimes out of it. Whatever u do don't try to get in to see her you will just get pushed to see a PA that tries to distract you with his jokes. Wait time is worse that rush hour in L.A.
I have been a patient of Dr. Evans for over a year. She is a wonderfully caring physician. Her office is now under new management and is getting a face lift and re-organization. This will make her even more of a joy to visit!
Dr. Evans is a carring doctor who spent a lot of time with me going over all of my concerns regarding the skin. She is extemely smart when it comes to diagnossing skin conditions.
Front office staff is disorganized, unprofessional, and uncaring.I'm just a number. Apparently, not a very important one!
I've been a patient there for over 4 months. I was told the person in charge with surgery schedule is going to call me the same day. After a week, I decided to call to speak with this person. She was rude and patronizing. I will never go back there!
Wait time was to long 45 minutes, office staff is unprofessional, unable to listen, lack of follow up