Overall Review

4.5
  • 8 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.5)

2 Patient Reviews

  • Highly Satisfied
    88%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Fair and Accurate Diagnosis
  • Wait Time 60 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
August 18th, 2011
Great!
Fair and Accurate Diagnosis
My family and I all use Dr. Elrafei. He is extremely knowledgable and will assist in anyway possible to help you understand what the problem is and h ...
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5.0 of 5
January 7th, 2011
Good Dr. horrorifying staff
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I waited 4 hours in office the first visit cause the staff couldnt figure out how to call empire blue cross to find out if I needed a referral. 3 Patients went beofore me. I was there at 1:30 pm. had a 2 pm appointment,got out after 5p.m. On my next appointment it snowed so they cancelled and were to call me back. No one ever called.Inaddition my General Doctor setup an appointment for my first visit and they called and cancelled the first appointment cause whoever in the office setup the first appointment did it incorreclty. This is unbelieveable. Some professionalism is not the word here.
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