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Teresa E Baker MD Patient Reviews

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Overall Review

4.1
  • 16 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.9)

2 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    13%
  • Neutral
    6%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    6%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Wait Time 25 minutes
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
January 16th, 2015
Cant get an appointment for anything.
Easy Appointment
Promptness
Friendly Staff
Was bleeding on/off for 3 months. Called to get an appointment, and the phone staff was RUDE! Didnt believe that I had been bleeding that long, then wait for an appointment was over 1 1/2 months. When I explained again that I was bleeding for 3 months, they were able to cut down the wait time by 2 weeks, but then told me I would have to wait awhile to be seen because they would be double booking that day and acted like it was an inconvenience to them.
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2.0 of 5
September 10th, 2010
Herded like cattle
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
First off, it was an extremely long wait to get an appointment if you are a new patient. Try 6 months. Second, while she has a good bedside manner at times, most of my appointments, I felt like I was being herded and rushed like cattle. One appointment, she didn't even give me a chance to ask questions. Just in and out in less than 5 minutes. Also, when I was having problems conceiving, she kept saying we needed to try a few more months before she would refer us to their "specialist", but by the time a few more months had passed and we weren't successful, it took us another 6 months to get in to see the "specialist"! To top it off, the problem wasn't even with me, but with my husband, which she never even considered. Lastly, don't even get me started on the staff. AWFUL. From the front office to the business office. We were double billed not once, but twice. The front office staff are very short and rude and I felt like I was a nuisance to them. The nurses are fine, though. I'll do everything I can to never go to another Texas Tech clinic.
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