Dr. Richard Nguyen DO Patient Reviews

  • Family Medicine Chandler, AZ

Overall Rating

4.1
  • 18 patient ratings
  • 4 comments

Last 12 months:

2.7 (-1.4)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    17%
  • Wait Time 28.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
March 14th, 2017
No
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In my experience the Doctor is not that interested, he's distant and kind of cold. Supposedly he takes time for people but I only detected a shut-down attitude and not that much time spent on my visit. His useless assistant consistently botched referrals. I'd wait the amount of time for my referrals that I was asked, only to find out she never did them {after I waited as long as they asked me to wait...} and the referrals manager would have to do the work that the PA/assistant said she'd do/was supposed to do. This was after waiting up to 2 weeks, FOR NOTHING. They don't care that you're not getting your referrals. I've told the management about the unnecessary delays but the issues still went on anyway. Most hideously managed practice I've ever been to. A nightmare.
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5.0 of 5
October 20th, 2015
A fair and efficient doctor highly recommended
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wife and I have been seeing Dr Nguyen for 3 months we are happy so far to see him. He is very efficient and accurate to diagnose problems and provide solutions. The only issue I have is waiting time is long (over 1 hour) due to his busy schedule but is ok with me I am retired. I just did an online referral request and get one in 2 days this saves me a trip to see him. We are happy with his service.
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5.0 of 5
March 11th, 2014
regular patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
the doctor is perfect - the staff/receptionist(s) put you on hold until you hang up and then won't answer at all!!!!
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5.0 of 5
September 23rd, 2012
Dr Nguyen "wins" when it comes to listening to patients.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I highly recommend Dr Nguyen as your doctor. He is a very good, fair doctor.
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