Dr. The-Ngoc Nguyen MD Patient Reviews

  • Family Medicine Spring, TX

Overall Rating

3.9
  • 11 patient ratings
  • 2 comments

Last 12 months:

3.7 (-0.2)

2 Patient Reviews

  • Highly Satisfied
    73%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    27%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 7.5 minutes

Showing 1 - 2 reviews

5.0 of 5
September 23rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Tom is a gem. So glad we found him when we moved to spring.
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1.0 of 5
June 6th, 2013
Very DISPLEASED
Wait time
5 minutes
Easy Appointment
Friendly Staff
Spends Time with Patients
The Dr’s are wonderful! The receptions are awful!!!! I set an appointment at 9, then when I arrived they one of them told me I never set the appointment. While the other one was telling me that they called me and left a voice mail to reschedule, while the other lady kept telling me that I never set the appointment. They also tried to blame it on a part-time receptionist that she was probably the one that scheduled it wrong. I NEVER received an email or phone call from them. I dove an hour and had to get off from work to be told he would not be in until later, then maybe they could get me in if someone cancelled their appointment. The uneducated receptionists need to be removed!!!!! They should hire well educated English speaking people.
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