Dr. Thelma Fernandez MD Patient Reviews

  • Family Medicine Lancaster, CA

Overall Rating

3.1
  • 33 patient ratings
  • 6 comments

Last 12 months:

4.4 (+ 1.3)

33 Patient Reviews

  • Excellent
    42%
  • Great
    6%
  • Good
    3%
  • Poor
    12%
  • Bad
    36%
  • Friendly Staff
  • Promptness
  • Wait Time 48.4 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
April 24th, 2017
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been going to dr. Fernandez for over 10 years once in a while there's a wait but that is only because she takes so much time with each patient everybody in the office is nice I have always enjoyed going there and been treated very well and the doctor is so understanding and so caring I would never want to go to anybody else
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1.0 of 5
July 1st, 2016
This place is ran down. Extremely rude staff. And it take 4 hours to be seen
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1.0 of 5
February 2nd, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I hated this place.
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1.0 of 5
June 21st, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The nurse that hands out the prescriptions is a bit of a twit. They give you funny looks when you make eye contact. There is a super long wait even with an appointment. I've been there 3 times and waited at least 3 hours every time. So I asked the receptionist "What's taking so long, this was about after 2 hours. Her response was that the office takes people with more chronic. Sounds like a hospital triage more than a doctor's offs ice. Never mind getting the right prescription, I you do go there and get a prescription do your due diligence and look up the medicines given to you before you swallow them. Having pain is one thing, not breathing is a whole other kettle of fish. She's a nice lady, but the staff, well...welll,wellll As they say "Buyer beware."Good luck" \
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1.0 of 5
October 11th, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I hate this office. Worst doctors office ever !
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1.0 of 5
September 29th, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
1.Takes a long time to get an appointment2.Doctor did not spend enough time with me 3.Did not LISTEN to what I asked for and because of that she gave me the WRONG labs.4.Staff was talking about another patient as soon as she walked out the door right in front of me. ( violation of HIPPA)Overall my experience at this office has been the worst ever and I will be changing doctors.
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4.0 of 5
August 28th, 2017
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5.0 of 5
May 31st, 2017
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5.0 of 5
April 13th, 2017

1.0 of 5
April 9th, 2017
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4.0 of 5
April 4th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 1st, 2017
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