After having lab work done, I waited over a month for results. I finally called and left a message asking for a call back...no calls. A week later, I called again and spoke to the person that schedules appointments. She said she would have someone look into my lab results. A few days later, I got a call asking me to call the office and speak to a certain person...she was not in and I was asked to call back the next day. Finally...I got a call back and was told that my lab results showed some issues and "Dr. Reyes wanted me to schedule an appointment to come in speak to her about it." I chose to to see her again and called the office asking for my lab results. They asked me to fax over a letter asking them for the results. I did that immediately....over a week later...I have yet to hear from them. Because of the office staff, I would never reccommend this doctor.