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Dr. Thien Quach Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
21.7 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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7 Ratings with 5 Comments

5.0 Rating

May 19th, 2016

I love going to my pain doctor. (Dr.Quach) We talk about whats inportent to help me deal with my pain.The girls up front are very nice and helpful,(Please give then all a raise).

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

October 3rd, 2015

Stay away

The Austell office is the worst experience I've EVER had with an office. The staff is rude, ugly and unprofessional. I wouldn't step foot in there again if you paid me. Dr. Q is average at best but his staff is going to sink him.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.0 Rating

April 12th, 2015

Dr. Didn't even introduce himself when coming in the room for the first meeting. He just hurried me in and hurried me out. They are not managing my pain. Made fun of one of my disabilities. Would not go back if it wasn't so close to my home.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

October 8th, 2014

patient

I never had a doctor to treat me this way. My husband was so upset with the way he treated me. I asked him about rectifying a situation with my medication. Not only did he discuss my information in front of all the patient, but he spoke to me very rudely. When he check mean he even spoke to me very rudely by telling me to stand up. Pressed against my back and caused me to be in more pain. I did all I could to not burst into tears and walked out the office. Before I walked away the nurse looked at me and apologized to me for his actions. Please let me warn anyone that has an appointment with him beware he's not nice at all very very rude! No compassion or concern not even asking any questions or taking time out to get to know me as his patient. That happened yesterday and I'm still down and upset about it all can't shake this feeling. He has no bedside manner not even a little bit, I wonder how he became a doctor and why.

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1.0 Rating

December 11th, 2013

The most arrogant and rudest doctor I ever met

This guy is the most arrogant and rudest doctor I have ever met. He has the doctor god complex and it show when you talk with him. You can tell he thinks he is better than you because he is a doctor. He needs to move out of pain management and back into the OR where he does not have to interact with patience. He has no people skill or beside manners. If you get referred to him, I would suggest you ask for a doctor who cares and does not have an attitude.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

May 27th, 2015

1.0 Rating

June 30th, 2014

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