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Have you seen Dr. Thomas Owens?
Posted on October 4th, 2017
I knew going in for my rotator cuff surgery I would be looking at a year recovery. I know people who had this operation and it is on the money, the time to recover fully. Dr. Owens is upfront as is Jackie and as many people have commented, they can be slim on patience. But hey, they are not babysitters and I can appreciate that. Being a paddler, I felt I was in good hands as he has a paddling background. We actually got along quite well. The operation did go okay and I am a year out and have full mobility and have been paddling again for 6 months. Per his recommendation I did not go directly to physical therapy with a PT group as he was afraid they might go too hard and mess things up. Instead I did the exercises myself by creating my own pulley system and swimming. Best therapy ever. Swimming. first side stroke, then my pathetic crawl and then the back stroke which was the one that gave me the best results. Think about it. Weightless in the ocean and pulling your arm through the water in a circular motion. I am fine and just paddled the channel race. I would recommend him to anyone.
rude and unprofesional
Posted on December 18th, 2016
he told me that when I had my surgery that I was so fat he could barely get the instruments in... after that he told me I should go to Mc'Donalds and get myself a treat. So rude, so unprofessional, and I still have numbness that he said would go away in a week OVER 4 YEARS LATER.
Posted on November 30th, 2016
Office Manager ruins a Good Doctors Reputation
Posted on July 10th, 2015
Dr. Owen's reputation in general is marred by the unethical behavior of one member of his present staff (2015) named Jacky, apparently the office manager. She didn't just treat me poorly, unprofessionally, but when I asked her openly to explain her hostile attitude, retaliated by giving my time slot for a vital operation to someone else, prolonging my pain and causing considerable expense.
Posted on December 11th, 2014
Would recommend my mother to him
Posted on November 2nd, 2014
I've read negativity about Dr. Owens in two previous reviews. I could not disagree more with these reviews. Two months ago I walked into the operating room on crutches and walked out--pain free. I used 1/2 of one pain pill because the operation went so smoothly. I found the doctor to be totally competent, courteous, and easy to communication with. His office staff is also proficient and eager to assist and make sure that everything goes well. I cannot understand how anyone could find fault with this doctor or his staff. I truly thank God that he is the doctor who operated on my knee and that I have been able to contact him for follow up care. Do not hesitate to use Dr. Owens. You will not be disappointed, believe me.
In it for the money!
Posted on October 15th, 2014
I had a Partial Knee Replacement, surgery went ok but I have only been seen once after my surgery to get my staples out the wound was not healing correctly. I called several times they don't return calls. I seen another Doctor that looked at my knee and took off the butterfly bandage their was staples left in it. I was supposed to have my other knee done so called blocked my number and guess what they answered. Asked them about my apt coming up and they said I was supposed to call I told them I've been calling no one ever returns my calls so they said I would have to wait another Mth! They are so RUDE!!! They don't care about the patient's just in it for the money!!!
Very rude nurse cost this doctor my business
Posted on October 14th, 2014
Dr. Owens seems a competent enough surgeon, but practicing medicine is a BUSINESS and there is no place for intimidation and rudeness. When you choose a surgeon, you also get his staff (and also the hospital he is affiliated with). It's a package deal. Dr. Owen's nurse (Jackie) is like a pit bull in a lab coat; brusque, rude and short tempered. I need is a total knee replacement and have lots of questions because it is MY BODY. Apparently, I'd reached my quota of answers, because when I called saying I had one question and please could the doctor return my call, Jackie grabbed the phone from the receptionist. Her first words were "HE TOLD YOU ALREADY..." then proceeded to rattle off information that did not answer my question. If I werenât so polite, Iâd have asked "Who's asking YOU? Did I ask to speak to you? Are you a doctor?" I politely asked her to ask the doctor return my call, which he never did. Okay. Given that I'm going to have my body cut open and artificial parts installed, a service for which I'm paying many many thousands of dollars, I AM entitled to ask how-ever many questions I need to. There are many good doctors in Honolulu to choose from. I choose those with the wisdom to know that patient care and service are important elements of the package. Unfortunately, it appears Jackie, and ultimately Dr. Owens, do not understand this.
Extremely disrespectful staff
Posted on December 20th, 2013
Did not get to see Dr. Owens because I had to leave before. The lady at the front desk, Jackie she said was her name, is the most disrespectful person I ever dealt with when it comes to medical service. She was beyond rude and had a tremendous nasty attitude. I left the office without being seen. If the clerk is this rude makes me wonder how rude are the people on top of her.
Shoulder surgery without Physical Therapy
Posted on May 15th, 2013
Kept me from having Physical Therapy treatment to my shoulder post operatively because I did not want to go the the clinic Dr or office staff wanted me to go to. Rude office manager. Had to file a complaint with my insurance company about him. Will not go back to him for my other shoulder repair as previously planned
Posted on October 21st, 2011
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