Dr. Thomas Frazer MD Patient Reviews

  • Family Medicine Eastsound, WA

Overall Rating

3.4
  • 8 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.4)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    13%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25 minutes

Showing 1 - 3 reviews

5.0 of 5
December 10th, 2015
very caring
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The most wonderful docttor
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5.0 of 5
October 1st, 2014
Staff is amazing
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The staff at the office are very helpful & friendly. I am surprised about the negative review but assume that person was having the difficulty communicating with the staff. I have been a patient there for many years. It is a pleasure to interact with the staff & the doctor. I would venture to say...one of the best group of doctors & staff at Multicare.
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1.0 of 5
August 15th, 2014
BAD CUSTOMER SERVICE
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I just called this office today and the lady (who I find out later is named "marshawn") was not interested in answering my question, which was simply, how do I find another dr in their practice who is available sooner. She didn't Understand the question I believe so she hung up on me and kept putting me on hold every time I called back. Which was roughly 10 times!! Then when I blocked my number she answered and I then got her name so I was able to inform everyone how Unsatisfactory this experience has been
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