Dr. Thomas Riley MD Patient Reviews

  • Gastroenterology Albuquerque, NM

Overall Rating

3.2
  • 9 patient ratings
  • 4 comments

Last 12 months:

2.0 (-1.2)

4 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    0%
  • Neutral
    11%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    22%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
April 25th, 2017
Poor communication
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Seems like a nice guy, but given his inability to return calls, it seems as though he doesn't care about his patients.
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5.0 of 5
December 28th, 2015
liked him
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
he did a colonoscopy - I have had 5 previous colonoscopys done since I turned 40 by previous Doc at Pres (I'm a risk because of family history). Dr Riley did the job professionally and explained some details. I will use him again in 5 years.
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2.0 of 5
January 19th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Hospitalized in emergency room. Saw Dr Riley and got follow up appointment 3 months later. Missed appointment because address for office is not listed on web (only procedure address...which is incorrect). New follow up 2 months later...no email reminder.
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1.0 of 5
May 11th, 2010
Find Someone Better!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Riley did not follow-up with me after a procedure that did not work. He did not take the appropriate tests to ensure that my stent was working and did not have an infection. He did not return phone calls and he incorrectly placed a stent by several inches. I would never recommend him. He lost valuable time when I was healthier and now I am not able to receive chemo.
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