Overall Review

2.5
  • 14 patient ratings
  • 6 comments

Last 12 months:

2.3 (-0.2)

6 Patient Reviews

  • Highly Satisfied
    29%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    50%
  • Wait Time 42.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
October 26th, 2016
Wait time
5 minutes
Think about things like... What was most memorable? What did you like or dislike? What would you tell a friend? Would you choose this doctor sned
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1.0 of 5
May 18th, 2014
Terrible Doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office staff and doctor are very rude. They don't care about patients other than to make money from insurance by ordering excessive tests that are not needed. Don't know where the doctor and staff get their education but they need to get some lessons about bedside manner and humanity. My father who is set in his ways continues to go to him even thought he knows the doctor is terrible. Also the office staff will not let you leave without making another appt in 3 months or less even though there is nothing wrong with my father. I would give them "no star" if I can.
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1.0 of 5
January 17th, 2013
Absolutely pathetic doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My wait for Dr. Thomas Chan was 6 hours long, even though I was sent to an outside facility for an xray and that took about 1 hour. The office staff are rude, but the doctor is worse. He has no patience for you, doesn't answer your questions, mumbles to himself, and walks out without finishing what he's saying. One of the worse doctors I have ever encountered in my life. Avoid him at all costs.
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1.0 of 5
May 25th, 2012
no patience for patients
Wait time
60 minutes
Easy Appointment
Appropriate Follow-up
I had a question regarding the side effects of her medication. He replied it shouldn't affect someone like that and he literally walked out without finishing his answer.
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1.0 of 5
April 14th, 2010
Impossible to deal with
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is rude over the phone and in person. This doctor and his staff lack professionalism and courtesy. Doctor takes on so many patients that they are unable to give quality care to individual clients. Doctor does not lack ability but does lack any sign of interest in the well being of the patients that see him. Office staff has literally replied to a medication correspondence request by saying the doctor does not care.
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2.0 of 5
October 29th, 2009
poor office management
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
hostile to patient
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