Dr. Thomas Krol MD Patient Reviews

Overall Review

4.2
  • 5 patient ratings
  • 2 comments

Last 12 months:

4.0 (-0.2)

2 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Wait Time 10 minutes
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
March 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Dr. Krol's office cancelled my appointment 3 times stating they had not received an approval from my insurance, when in fact the approval was given over a month prior. I was given a summary report for a different patient when I left his office. I feel this is a breach of patient confidentiality and indicates his staff is too incompetent to be handling patient records. I have since made an appointment with a different gastroenterologist.
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5.0 of 5
March 11th, 2013
Experience
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Krol and his staff were very are very efficient with a kind, courteous 'bedside-manner'. Dr. Krol spent time asking questions and answering my questions. I have been twice now and highly recommend Dr. Krol and his staff.
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