Dr. Thomas Lam MD Patient Reviews

  • Gastroenterology Alhambra, CA

Overall Rating

3.9
  • 7 patient ratings
  • 1 comment

7 Patient Reviews

  • Excellent
    43%
  • Great
    14%
  • Good
    14%
  • Poor
    29%
  • Bad
    0%
  • Appropriate Followup
  • Friendly Staff
  • Promptness
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 56 minutes

Showing 1 - 7 reviews

2.0 of 5
September 27th, 2015
Unprofessional, dis-organized office staff
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The office staff is very disorganized. They had to cancel my first appointment and re-schedule for a Saturday. No problem except the office they sent me to is CLOSED on Saturdays so had to drive 15 miles to their Saturday office. Waited for 2+ hrs! Dr. Lam himself was patient and a good listener. Scheduled my surgery. 3 days before my scheduled surgery, the office calls to say the doctor won't be there. (I had to make repeated phone calls because the girl who called me was out and no one else there knew why she was calling.) Great. I've taken two days off of work for this (unpaid) and now the doctor is a no-show. I was obviously less than thrilled.
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4.0 of 5
July 14th, 2015
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5.0 of 5
January 30th, 2015
Appropriate Follow-up
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5.0 of 5
January 29th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
October 21st, 2014
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2.3 of 5
September 17th, 2014
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5.0 of 5
August 7th, 2014
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