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Ratings and Reviews

24 Ratings with 3 Comments

  • Excellent
    9
  • Great
    3
  • Good
    2
  • Poor
    5
  • Bad
    5
  • Excellent
    9
  • Great
    3
  • Good
    2
  • Poor
    5
  • Bad
    5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
36.2 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 24 Ratings with 3 Comments

1.0 Rating

October 20th, 2015

My son and I were hit by a woman talking on her cell phone while driving. My son suffered terrible spinal cord problem and spinal injuries. I begged Dr. Merriman to see my son. He refused because he was in a car accident. I told him we have great insurance and I would have my lawyer write a letter stating he would never be called for anything if he would just help my son. My son spent his 21st bday in bed suffering. I had to help him get off the toilet and have to watch him suffer everyday. I used to work in the OR with Dr Merriman and his father... when did paperwork become more important than patients. Most doctors in Amarillo will not see you if you have been injured in a car accident... whether it is your fault or not. My son had to suffer for 5 months without pain medicine or any hope for getting better at all. We finally found the Lubbock Spine Institute who is helping him and myself. Thank God for some REAL doctors that "do no harm"...hippocrates oath anyone?

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 13th, 2015

Something Wrong here

I was a patient when John Williamson was the doctor but since he left this establishment has deteriated to the point I would not recommend this pain management to my worst enemy. The staff are not well trained and I caught them in a mistake that could have caused severe damage to me or other patients. When I confronted them their excuse was, we were too busy. That is not acceptable when dealing with people! Doing no harm should be the first rule in care giving but this office seems to place it somewhere nearnear the bottom of rule book.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 13th, 2015

Been to this office 6 times in the last 8 months and they still do not have my pain under control, I have 3 chronic pain diseases plus herniated discs (3) they told me to have my family Dr manage the chronic pain from chronic diseases, which makes no sense, they specialize in pain management!?!? Would not recommend this practice to any one! I can't comment on the Doctor because I've only seen the N.P. Ms. L. Adams, apparently you can't see the doctor at all unless you're receiving a procedure! Very unsatisfied patient!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 15th, 2017

4.0 Rating

August 15th, 2017

5.0 Rating

July 3rd, 2017

5.0 Rating

July 3rd, 2017

5.0 Rating

July 3rd, 2017

5.0 Rating

March 31st, 2017

3.0 Rating

October 10th, 2016

4.0 Rating

June 13th, 2016

5.0 Rating

May 25th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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