Overall Review

3.7
  • 24 patient ratings
  • 7 comments

Last 12 months:

3.8 (+ 0.1)

7 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    13%
  • Neutral
    4%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    25%
  • Wait Time 19.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
October 18th, 2016
I had a nightmare-like experience with this man in 2015. He botched a routine appendectomy, which led to a hematoma and a second hospital stay. But just as disturbing was his arrogance and dismissive attitude AFTER his failed procedure that made things even worse. The fact I did not pursue legal action says more about me than him. Stay away at all costs.
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3.0 of 5
April 30th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Acted on surgery followup appointement as if he had never seen me before. Condescending, too.
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1.0 of 5
June 7th, 2014
Not at all caring
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had a swollen lymph node removed expecting the pathology to show something minor. At the follow-up visit, first words out of his mouth were, "You have cancer". I was shocked. This was so unexpected. Then the nurse came in to tell him he had a phone call. He dashed out of the room and left me on the examining table half undressed for at least 5 minutes, all alone, distressed about what I had just heard. When he came back, he said it was one of the "good " cancers and could be cured. That was it. I was dumbfounded. He was completely uncaring and cold.
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1.0 of 5
August 30th, 2012
multiple infections that he didn't catch
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was in health care as a respiratory therapistback in the 80s at Mt. Sinai on South Miami Beach. If there was three infections in one room -- there wouldbe a huge investigation. Perhaps if that would have happened in our case, we could have put this away. But I'm not hearing that at all. It sounds like all you (and I don't mean just you but the facility) have done is lowered your standard of care. On a more positive note for me and my husband, (who taught in a medical school for most of his career and isnow at the CDC,) is that your summary letter is in direct conflict with the facts that Dr. Fitzgerald charted in hisoffice files.
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1.0 of 5
April 27th, 2012
The worst experience in a Hospital
Wait time
20 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Fitzgerald was more interested in being a hero to his nurses than considering his patient. I found this out when I had to have an emergency operation He is careless and I got a terrible infection. He left an area in my incision without a staple, therefore, the portal to an infection which lasted about three months plus. He is the only one who thinks he is great.I asked for Dr. Novak or Dr. Yunis and was told by the hospital staff that Fitsgerald was the only one on. How unfortunate for me. I am left with a scaron my stomach and no feeling around the scar Dr. Fitzgerald must have severed some nerves. I have more to say but no room.
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2.0 of 5
December 5th, 2011
Needs BETTER communication skills
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Thiswont even introduce himself or shake hands (which I was not impressed with). Ability to try to understand what the patient is trying to get through is severly lacking. Maybe he is a good Surgeon but needs help in people skill and mannerism
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5.0 of 5
August 29th, 2010
wonderful Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Fitzgerald is GREAT!!!! THANK YOU
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