Dr. Thomas Swain MD Patient Reviews

Overall Rating

3.0
  • 5 patient ratings
  • 2 comments

Last 12 months:

1.5 (-1.5)

2 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    40%
  • Highly Dissatisfied
    20%
  • Wait Time 43.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

2.0 of 5
January 30th, 2014
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been seeing Dr Swain for about 18 months and am very satisfied with his expertise personal presentation, BUT very disappointed in all the other values. Six months ago I waited two (2) hours in the examining room with no explanation or apology. Three months ago I waited three (3) hours with the staff assuring me every time I asked that I was the "next" patient. Two days ago I waited two and one half hours and walked out. I never was spoken to on my way out and have not been contacted since. Needlesstosay, I'm looking for a new cardiologist. By the way, his staff leaves very much to be desired.
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5.0 of 5
July 16th, 2011
Love Swain
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr. Swain now for 7 years and am very happy with him. I only have one bad thing to say and that is the amount of time I have to wait to see him and then he is in the room for 5 minutes. At times, trying to get an appointment with his receptionist can be a horror. She rules the desk with an "iron fist."
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