Thomas U Tan, MD

Overall, Dr. Tan is an excellent physician. He is very caring and it seems like there is never an "off limits" time to contact him for an emergency.Suggestions:Dr.Tan spends more time with each patient than the average physician, which he should be lauded for, however his patients are scheduled at the faster rate found in most offices. Examine the time the Doctor takes with an average patient and schedule accordingly.Recruit and hire an experienced RN to efficiently manage the (non-physician) medical operations of the office. Give the RN sufficient pay & benefits to keep him/her as a long term employee. An experienced nurse, with a detailed knowledge of the physicians preferences and trusted by the patients is a valuable asset. Such a nurse could preform triage over the phone and provide sympathetic hand-holding when patients call in with questions. The Doctor's time would be freed up to concentrate on more important matters.A wheelchair door should be installed on the front door of the building and the door leading into Dr. Tan's office. I find it strange, since the building is relatively new, such a door was not installed as the building was constructed. It is a glaring anomaly wheelchair doors are not installed. The lack of the doors provide opportunity for negative thoughts as people come in and out:"Why would a doctor with his clientele not have a handicapped door?"Another person who would help the office's professionalism is a qualified Office Manager to handle the business operations with the authority to take care of day to day matters. The Doctor should delegate (but verify) the business operations. Relatives of the Doctor should not be hired for the office. While competent, they could be unknowingly disruptive. A non-relative employee may have difficulty dealing with the dissonance of giving direction to an employee who may be lower in the hierarchy, but is seen as having the imprimatur of the Doctor.

Dr. Tan Is The Best Lung doctor In The Tricities.