Overall Review

3.8
  • 18 patient ratings
  • 2 comments

Last 12 months:

4.3 (+ 0.5)

2 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    11%
  • Neutral
    11%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    22%
  • Wait Time 10 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
July 6th, 2016
Review for my sons surgery
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is a great doctor and took great care of my son. My sons surgery went perfectly and has great bedside manner. He answered all my questions and went above and beyond.
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1.0 of 5
January 20th, 2014
Unprofessional staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Although I did not have the experience of booking my sons surgery with Dr. Vates I did come close. After much deliberation I decided to go ahead and schedule my sons surgery but had questions about his particular situation. I was put on the phone with Dr. Vates nurse Pat and was appalled by her unprofessionalism. She was extremely rude and raised her voice at me in regards to the care of my sons circumcision in which another doctor advised me. I'm not sure why she was so unbelievably rude about it because Dr. Vates never specifically advised against this care. After telling her three times how rude she was she continued her rude tone and I decided to not bother with this Dr. Very disappointed.
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