Dr. Thomas Walters MD Patient Reviews

  • Ophthalmology Austin, TX

Overall Rating

3.4
  • 10 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.6)

10 Patient Reviews

  • Excellent
    50%
  • Great
    10%
  • Good
    0%
  • Poor
    10%
  • Bad
    30%
  • Friendly Staff
  • Promptness
  • Wait Time 31.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 10 reviews

1.0 of 5
May 15th, 2016
Go elsewhere
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Not a good experience, and not a very good job.
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1.0 of 5
February 24th, 2013
Patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Everything about my visit to the south Mopac office was disappointing. Since I have glaucoma, I went to Dr. Walters for an exam primarily for a new eyeglass prescription. Apparently, this was too simple for him and his tech did the entire visit, including writing the prescription. Dr.Walters stepped in the exam room for literally 5 seconds, signed the prescription, and left. I was amazed at his total lack of concern and the fact that he did not even examine my eyes! On the way out, I noticed what seemed like at least 10 exam rooms and decided I could not recommend Dr. Walter's services to anyone.
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5.0 of 5
March 9th, 2011
great doctor, but office is a pain
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Walters is one of the best in his field; Austin is lucky to have him. That said, be prepared for fairly terrible office experiences (except the Balcones office). Office staff are like Registry staff: talking on the phone, ignoring patients, making you feel like you're a burden on their time. Dr. W isn't a super friendly sort, but don't take it personally...he really cares about his patients and will spend whatever time you need to explain, test, treat, etc.
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5.0 of 5
July 19th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
May 31st, 2016
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1.0 of 5
February 11th, 2016
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5.0 of 5
October 6th, 2015
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5.0 of 5
July 4th, 2015
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2.3 of 5
January 12th, 2015
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5.0 of 5
August 8th, 2014
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