Dr. Thomas Yen MD Patient Reviews

  • Surgery of the Hand Santa Cruz, CA

Overall Rating

3.8
  • 16 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.2)

16 Patient Reviews

  • Excellent
    63%
  • Great
    0%
  • Good
    6%
  • Poor
    13%
  • Bad
    19%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 12 reviews

1.0 of 5
March 3rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Yen was on call when I injured my hand. He did an okay job with the surgery, but was extremely unhelpful in followup. On one visit, I put him on the phone with another surgeon and it became obvious that he had not even looked at my chart and did not even remember what surgery he had performed. This was AFTER he examined me already.
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2.0 of 5
August 16th, 2014
Would recommend Dr. Yen highly
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Yen is a pleasure to work with. He looks outside the box as they say for more than just a particular test result, but what that means to my body with the other conditions I may have. He listens, makes sure contact is open and has helped me get a handle on rather tricky diagnoses.
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5.0 of 5
April 3rd, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Yen,Courtiese, prompt, confident, personable,.caring. corrected a botched surgery on my hand
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5.0 of 5
August 20th, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I saw Dr. Yen first to revise an incision scar from tracheotomy. Dr. Yen did an excellent job, the scar is almost invisible.I have seen Dr. Yen again when I cut my thumb on a table saw. Again Dr. Yen and his staff were great.
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5.0 of 5
May 9th, 2017
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1.0 of 5
May 13th, 2016
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1.0 of 5
January 12th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 6th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 17th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
May 28th, 2015
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5.0 of 5
April 16th, 2015
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3.0 of 5
March 20th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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