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Ophthalmologist (eyes)
18 years of experience
Video profile
Accepting new patients

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Average Wait: 22 minutes
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AK show details AK
by AK on Mar 6th, 2015

I had the same experience here as it seems everyone else has. The nurse is really sweet and personable and the playroom is nice for the waiting time. Dr. Jordan is not, however, a very personable man, and he is especially not good with children. He hardly acknowledged my son, but immediately began examining him. Perhaps if he had spent more time explaining to me his diagnosis, I would not be going elsewhere for a second opinion. He was very short and rushed, which was not conducive to me asking questions. I will not be coming back, and I suggest you look elsewhere too.

Not a positive first impression... show details Not a positive first impression...
Jun 17th, 2014

My toddler son had his first eye exam (EVER) with Dr. Jordan's practice. The nursing staff was amazing...extremely courteous, they listened to my concerns and interacted well with my son. The nurses exhibited a caring attitude and wonderful bedside manner…they were truly the highlight to a stressful visit. However, the positives end there. Aside from having a ‘kid’s waiting room,’ which was a lifesaver…I found the overall office environment not very kid friendly, and the treatment of younger patients, indifferent. Our exam room was more of an adult environment, void of child friendly or calming aspects (with the exception of three stuffed animals that were a part of the actual eye exam). The nurse and I had to subdue my son to dilate his eyes…of course the 2 year old ‘fought tooth and nail’ throughout this process. We were then sent back to the waiting room to allow the medication to take effect and for my son to calm down. Success, so I thought. Upon the nurse’s return…we entered the same treatment room as before (dimly lit, void of child appropriate décor and items) and was asked to have a seat in the adult exam chair, in the midst of multiple pieces of intimidating equipment. My son then began (again) to melt down. I am in the process of calming him when Dr. Jordan enters and asks, “What’s wrong;” I replied, he's not happy. Dr. Jordan then asks, "Why?" I replied, " just had his eyes forcibly dilated and has now returned to the same room in which this, he's upset." Dr. Jordan seemed annoyed and verbally moved into the steps of the eye exam. No time or effort given to acknowledge/address my son, no attempt to interact or develop some sort of rapport, or to provide, reassurance as what to expect next. Of course my son (traumatized from dilation and the return to the scene of the crime) continues to cry and demand to leave. We successfully complete one portion of the session without incident. However, my son (still crying) refused to place his head into the gear (allowing Dr. Jordan) to see behind the eye…the nurse attempted to hold his head steady, as Dr. Jordan positioned the equipment. My son is now thrashing (because his head is being held, along with his arms and legs)…Dr. Jordan then reaches around the equipment and applies his hand just past the nurse’s hands…grabs the back of my son’s head and attempts to pull him into the machine (and hold him there). I could literally see the man straining to push my child’s head into place. When this was not successful, Dr. Jordan pushed back his chair (visibly irritated) and announced that this would be an incomplete exam, due to the lack of cooperation. He provided a diagnosis from the ‘incomplete’ exam and suggested that I bring my son back in a year for a follow up. The visit ended with my son even more upset (screaming, crying and refusing to stay in place…trying to leave the area ASAP) and several nurses doing what they could to help me calm him. Giving Dr. Jordan the benefit of the doubt, he was not out and out rude, but I did find his demeanor lacking. His bedside manner was not at all what I expected from someone specializing in the area of Pediatrics. His level of tolerance seemed low and he seemed easily irritated/annoyed. I will ensure a follow up visit is completed, but not with his practice.

Patient show details Patient
by TT on Feb 22nd, 2013

The staff is very nice, however, Dr Jordan was very rude to my daughter, hurrying her through her eye exam, without explaining anything to her, and stating in front of my daughter that her opinion is unreliable, and implying that my daughter just wanted to get glasses as if it was a birthday present. My daughter has been experiencing many problems reading lately, and it is not a figment of her imagination. My daughter started crying inside his office because of how rude he was to her. When I asked questions regarding the assesment, Dr jordan was aggravated, and indicated that I should get a second opinion. SHAME ON YOU DR Jordan, you need to take a class on how to communicate with your younger patients.

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seems very uncaring show details seems very uncaring
Jul 25th, 2012

This doctor seems really uncaring and unfriendly. The whole time I was asking myself this is a doctor who works with kids? My daughter and I did not have a good experience at all.

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Ok but.. show details Ok but..
by Mom of 3 on Apr 2nd, 2011

The staff in this office was wonderful. Made my child feel at ease, and very pleasant. They have a great playroom which is a life saver when you are at a busy office with a three year old. Dr. Jordan was a nice doctor, but was a little short with me when I had questions. His nurse answered more questions for me at check out than he did during our visit. Overall it was a good experience, just wish the doctor was a little more friendly.

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