Family Practioner
14 years of experience

Accepting new patients
Mercy Urgent Care
1700 Oak Ave
Muskegon, MI 49442
231-672-6430
Locations and availability (3)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

3

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 4 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 4 of 4 stars
Bedside Manner:
  • Currently 4 of 4 stars
Spends Time with Me:
  • Currently 4 of 4 stars
Follows Up After Visit:
  • Currently 4 of 4 stars
Average Wait: 20 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  No time or courtesy for new neighbors?...  |  show details
Oct 1st, 2012

My wife and I just moved to Spring Lake from Grosse Pointe. I called to schedule a new patient appointment, and was given a date a month out. Today, less than 24 before my appointment that I've waited a month for, the office calls to tell me they have to reschedule. I say ok, but then they want to reschedule me for an new apt. 27 days from now. I find out that my appointment is getting canceled because the doctor is doing school physicals. The worse part is the unconcerned tone of the woman on the phone, and she kept asking "so I'll put you down as a cancel?". Absolutely no concern for a potential patients business or welfare.

  • Currently 4 of 4 stars
 |  Kvalicon  |  show details
by Harry and Heidi Wojahn on Sep 10th, 2009

Dr Kcal is the best Doctor my Wife and I have ever Known and are proud to have him as our family physician.