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There is no appointment and no follow up since I went to the ER. Dr Rak did a good job making me feel not so stupid for coming. I didn't know if the chest pains were anyting bad but after some tests and explanations, he said it was chest wall pains.
I keep reading that he work at Sacred but I seen him at Baptist. He was really nice and spent a good time with me and my family.
Personable. Sat down with us. Showed us my labs and X ray. Did my chart while talking to me even repeating what he was putting into my record "to make sure if I make a mistake you can correct me, this is your record". He kept me and my family informed and a part of the process. As he told us "emergency medicine is a team sport" meaning he wanted all of us (me and my family) to help out. What a blessing and breath of fresh air . I just wish he had his own office. He even called me the next day to make sure I was doing well.
The wait was not good but fortunately I got Dr Rak. He spent more time with me than any other doctor. I know it was busy but feel lucky i had to wait since I got him. He apologized for my wait even though I heard he had just come on his "shift". He even called me the next day to see how I was doing. Thank you.
Dr Rak introduced himself to me and my family, even shook there hands! He quickly took care of my pains, did the right tests and went over my results before I got to go home. I had questions the next day so emailed him since he gives out his personal card. He emailed me the next day and even called me to see how I was doing. No one like him in Pensacola for sure.
He is setting a new standard for professional who cares.
Compassionate. He called me the next day to see how I was doing.
The wait time seems to be improving in the ER .
Was very personable. Spoke to me in English, not medical language. My family liked him as well (and that is hard thing to do).
I like that Dr Rack sits down with his computer, can show you your X ray, show you your labs and he documents his chart while talking to you. He even reads it back to you when he does it asking if there are any mistakes. Love the technology. It seems it allowed me more time with the physician.
Very nice. Speaks medicine but can bring it down to our level.
Very nice, courteous. Listened well. Found out he is the medical director after he took care of me. So nice to have him in charge. Hope he can get the rest of the ER to follow his lead. Thank you Dr Rak!
I was hurting real bad and he gave me good meds and kept a checking on me. Turns out I got a kidney stone but thought I were dying. Thank you!
A great listener. Very thorough. Wish he practiced primary care.
A good through doctor. He shook hands with all of my family and sat down and listened and I know it was a busy day with lots of ambulance and traumas. He told us he was sorry for the wait and we were just as important but not as sick as the other patients he had. That made me sad and happy at the same time. A stomach ulcer is what i had and not gallbladder. Took the medicine like he asked and doing well. He gave me his business card as well and asked me to let him know how i am doing but I lost it :( Thank you Dr Rak
Dr Rak took the time to listen to my whole story. Most doctors just seem to cut me off. He is a great ER doctor. I only wish he also did primary care!
I have been utilizing different ER's for some chronic issues and Dr Rak sat down with me and in a nonjudgemental way listened to me and showed concern, got me referred to a GI doctor. He ruled out anything bad but mostly listened to my concerns and you could tell he feels for his patients. A blessing at Sacred.
Dr Rak works in a very busy ER so I had to wait. He went above and beyond for me. He is so caring. I have now been to 4 different ER's and he was the first to accurately diagnose me with Crohn's disease. Everyone else said I had Irritable Bowel. Now I am on treatment and doing great. Ask for Dr Rak if you can!
I would recommend dr rak to anyone who visits an er in gulf. His professionalism was very high. Good man!
Compassionate. Our son was seen at another ER, admitted and we left with no answers. Dr Rak did extra tests and within 2 hours found out our son had meningitis. He listened more than any other doctor. He is a blessing.
Dr Rak was phenomenal. My husband was having a heart attack, he found it immediately. He called the cardiologist and my husband is alive today because of him. Thank you Dr Rak!!!
Most excellent doctor. He listened to me well. He made the diagnosis that many others had missed. He was prompt, sincere and went above and beyond.