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Dr. Timothy Scott Is this you?

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10 Ratings • 2 Comments

3.5
  • 4
  • 0
  • 3
  • 1
  • 2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
6.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 10 of 10 Ratings

Horrible Customer Service

Posted on March 9th, 2013

The best thing about this doctors office is the decorations they have on the wall. I had a horrible experience with staff Member, Angie Aicael, at least this is the name she gave. When calling us to pick out a pair of glasses for my children Angie automatically stated my family would be paying out of pocket for services when we had insurance. She didnt even bother to do her research first and was completely unprofessional in speaking to my children and I. Her demeanor was twisting her neck and giving my family a very nasty look. The doctor was not present in the office at all and when he was he gave my son an incorrect diagnosis which required him to be sent to a specialist unnecessarily. Please save your family the dissappointment and pick another office.

Wait time
5 minutes
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Horrible Customer Service

Posted on March 7th, 2013

The best thing about this doctors office is the decorations they have on the wall. I had a horrible experience with staff Member, Angie Aicael, at least this is the name she gave. When calling us to pick out a pair of glasses for my children Angie automatically stated my family would be paying out of pocket for services when we had insurance. She didnt even bother to do her research first and was completely unprofessional in speaking to my children and I. Her demeanor was twisting her neck and giving my family a very nasty look. The doctor was not present in the office at all and when he was he gave my son an incorrect diagnosis which required him to be sent to a specialist unnecessarily. Please save your family the dissappointment and pick another office.

Wait time
5 minutes
Full Review Rating Breakdown
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Five Stars

Posted on April 13th, 2017

Two Stars

Posted on March 3rd, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on February 6th, 2017

Five Stars

Posted on November 8th, 2016

Four Stars

Posted on January 23rd, 2015

Four Stars

Posted on November 15th, 2014

Four Stars

Posted on June 25th, 2014

Five Stars

Posted on September 16th, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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