- Friendly Staff
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Share Your Experience
Have you seen Dr. Tina Yuan?
May 4th, 2017
January 6th, 2017Great doctor, poor staff
April 15th, 2013The best Doc for me
September 2nd, 2012Liberty Office
I used the Prospect location a number of years ago but once I started working near the Liberty office, I started going there. At the time I changed locations, which was a number of years ago, I too noticed that the Liberty office staff was more polite and helpful. I have been seeing Dr. Yuan for many years and her bedside manner has remained the same - always pleasant, attentive, caring and I appreciate her attention to detail in resolving my concerns.
October 21st, 2010Great doctor
Dr. Yuan is very knowledgeable, caring, and always shows concern when I have office visits with her. She has never rushed through the appointments, and always answered my questions thoroughly. I highly recommend her.However, I do have 3 things that I think the office can improve upon. I haven't seen Dr. Yuan in her Liberty St. office, but have some comments about the Prospect office. The waiting area is ok, but the patient rooms are sort of run down - peeling paint, chunks of dry-wall missing, dingy fluorescent lights. Although the rooms are clean, the run down state makes it feel like the rooms may be unsanitary, whether it is or not. The other thing I don't like is there a lack of privacy in the aftercare consultation. Instead of meeting her in her office, or another closed room, Dr. Yuan (as other doctors in the practice at the Prospect office) meets the patient in the window area where all the staff can hear as well as the patients sitting in the chairs 10 feet away who are either waiting for blood work or to talk to her. I'm sure I'm not speaking just for myself but I don't want other people knowing what prescription medicines I'm taking or the results of my inhouse blood work.The third thing is the borderline unprofessional demeanor of the staff. They are polite but not very welcoming, and are the tone of their replies is short when you ask questions - sort of like you're bothering them or they don't have the time to deal with you. It's almost like they don't enjoy working there.Again, I do like Dr. Yuan as a doctor and highly recommend her, but improvements need to be made in the Prospect office.
July 31st, 2010CPA
She is a dedicated doctor. I have been shopping around for a good doctor. Not easy. My whole family have been seeing her for almost ten years now. We ...
May 7th, 2010Dr. Yuan is a great and caring doctor.
Dr. Yuan saw me when I was unemployed with no health insurance and little money. She gave me a discount on my office visit.
March 3rd, 2010Brenda L Davis
February 15th, 2010The best doc
March 17th, 2009the best doctor in the louisivlle area
February 14th, 2017
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