Dr. Todd Helton MD Patient Reviews

  • Internal Medicine Raleigh, NC

Overall Rating

3.0
  • 7 patient ratings
  • 3 comments

3 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    29%
  • Highly Dissatisfied
    29%
  • Wait Time 13.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
July 19th, 2013
professional
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible!! He is so strapped for time and to crank out the patients that he forgetst he is a doctor... He is the primary physician for my parents and I have been to him one time... none of us feel he cares about the individual and when his alloted 15 minutes is up he promply drops mid-sentence and leaves..His sending a letter telling us he is branching out his patients into a new practice is absurd... good luck. It takes weeks for an appointment, as for promptness - at least 15 minutes. The people at the front desk are not very nice and the nurse is constanly having to apologize for the doctor. As far as accurate diagonsis - he spent 14 minutes talking about a childhood accident I had 47 years ago and I finaly said "you cannot leave the room till you answer my question." He sent in the nurse and grudginly wrote a prescription... Never once told me what the prescription was for nor the side effects -he merely asked where I would get the prescription filled. Now 8 months later I have stil not heard the results of the test nor a diagnosis... Not sure what good he is... he gets a negative score from me and my whole family!!!!
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2.0 of 5
June 30th, 2011
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Too rushed, forgot critical prescription change.
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2.0 of 5
January 23rd, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In recently seeing Dr. Helton, he said " I need 45 mins with you but they only give me 15." I was hurried out the door. They made me an appointment for four months. My daughter had a 103 degree fever last week and we had to take her to urgent care because he couldn't see her when we called in early.
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