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Have you seen Dr. Tommy Chen?
June 18th, 2012Skin cancer treatment
Dr. Tommy Chen is a professional doctor and skin surgeon who removed several basal cell carcinomas from my back, neck and arms. Dr. Chen is a very knowledgeable person who teaches dermatology at USC and has a lot of experience. I have had excellent experiences with Dr. Chen and his staff. For skin cancer on the face he referred me to an excellent plastic surgeon. Since I continue to develop basal cell carcinoma, Dr. Chen offered a treatment using creme rather than cutting out the skin. I have had excellent results using the creme and less scar tissue forming.Overall, I highly recommend Dr. Tommy Chen and his staff.
March 8th, 2012Terrible Temper
September 24th, 2010I CONCUR - DO NOT GO HERE
I haven't had an appointment with Dr Chen for about three years. After being referred, I set up an appointment which i missed. I called an hour after the appointment time to reschedule. I was grilled as to my location, what freeway I was on etc....I was confused by the line of questioning, but that's not the issue.Then the woman told me she already marked me as a no show which would cost me $20....I thought, oh well...I tried...What she then tried to do was the stunning part. She then told me I owed them $15 for an appointment in 2007! I have never heard from them in over three years. I paid my $15 copayment at the time of my appt - see other comments on how they only take cash etc...-so how could this be?I told her I never got a bill - how can I owe money? She proceeded to explain how they don't chase down money that small...but that I owed it to them because of some insurance reimbursement issue....I told her she's got to be kidding and that I wasn't going to pay a 3 year old, unsubstantiated, unbilled claim. She proceeded to challenge me and tell me how she was going to send me to collections...I came home - read the following comments and was shocked that I even considered using these folks as a health care provider.The comments are incredibly consistent so I felt that I should warn people too...things here have not changed. There are plenty of other dermatologists out there. I would recommend using someone else. I, for sure, will never provide another dime to this organization.
July 10th, 2008Great doctor - very knowledgable
May 17th, 2016
December 4th, 2015
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September 20th, 2012
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