Overall Review

2.4
  • 9 patient ratings
  • 2 comments

Last 12 months:

2.0 (-0.4)

2 Patient Reviews

  • Highly Satisfied
    22%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    44%
  • Wait Time 32.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
September 18th, 2013
Find another doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible experience. Been there more than once hoping it would get better. Dr. Russell talks down to you, ha the door open a slight but (do to it was hot) heard her talking to her staff about one of the patients parents, calling them stupid. She has no respect for anyone. Her front desk receptionist named Joanne is rude as can be, very disrespectful. Will never go back there again. Would never recommend her to anyone. After that I started asking around and heard horrible things about her.
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1.0 of 5
January 14th, 2012
worst doc ever
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This doctor is an idiot who listens to small town rumors about patient families and acts on them. If she can't figure out whats wrong with a kid then the parent is to blame. Her staff is awful to deal with especially Emilee and Crystal. If you want a competent doctor look elsewhere, if your child is over preschool age.She and her staff hate older kids.
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