Dr. Troy Diehl DO Patient Reviews

  • Orthopedic Surgery Frisco, TX

Overall Rating

3.5
  • 17 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.5)

17 Patient Reviews

  • Excellent
    53%
  • Great
    12%
  • Good
    0%
  • Poor
    0%
  • Bad
    35%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 41.7 minutes

Showing 1 - 12 reviews

5.0 of 5
July 19th, 2016
Excellent Care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I highly recommend Dr. Diehl. He and his staff took care of a serious knee injury I sustained. He has also taken care of injuries my wife had and both kids had. He has always shown tremendous compassion when caring for us.
Was this review helpful? Yes No

5.0 of 5
March 29th, 2014
Referrals were on the mark
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was referred to this Doctor. I hardly ever wait. The office staff is well trained. I have been going for 2 years and only had one appointment mix up. Physical therapy on site is very efficient.
Was this review helpful? Yes No

1.0 of 5
July 21st, 2012
Wait time
50.0 minutes
Too full of himself. Thought he knew what it was and continued on treatment, but wouldn't listen to me. Went elsewhere and began to see improvement almost immediately when treated for real problem.
Was this review helpful? Yes No

1.0 of 5
January 16th, 2012
The office staff takes advantage of patients
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The office staff is rude and lacks good customer service. They over charged me $245 and had no plans to return the money from their error. I called 6 times to request the refund in which they ingnored the request. I requested to speak to the office manager "Ann" who was rude in her response and admited that they don't do refunds for patients who have been overcharged for one year. Customer service with this group is a zero. I highly recomend looking elsewhere for you healthcare.
Was this review helpful? Yes No

5.0 of 5
December 23rd, 2016
Was this review helpful? Yes No

5.0 of 5
October 18th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

4.0 of 5
July 18th, 2016
Was this review helpful? Yes No

5.0 of 5
March 7th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Was this review helpful? Yes No

4.0 of 5
December 11th, 2015
Was this review helpful? Yes No

5.0 of 5
October 30th, 2015

1.0 of 5
September 1st, 2015
Was this review helpful? Yes No

5.0 of 5
July 31st, 2015
Was this review helpful? Yes No

Nearby Doctors

Dr. Troy Diehl, DO is similar to these 3 Doctors near Frisco, TX.