Dr. Troy Diehl DO Patient Reviews

Overall Review

3.4
  • 16 patient ratings
  • 4 comments

Last 12 months:

4.6 (+ 1.2)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    38%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 41.7 minutes

Showing 1 - 4 reviews

5.0 of 5
July 19th, 2016
Excellent Care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I highly recommend Dr. Diehl. He and his staff took care of a serious knee injury I sustained. He has also taken care of injuries my wife had and both kids had. He has always shown tremendous compassion when caring for us.
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5.0 of 5
March 29th, 2014
Referrals were on the mark
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was referred to this Doctor. I hardly ever wait. The office staff is well trained. I have been going for 2 years and only had one appointment mix up. Physical therapy on site is very efficient.
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1.0 of 5
July 20th, 2012
Wait time
50 minutes
Too full of himself. Thought he knew what it was and continued on treatment, but wouldn't listen to me. Went elsewhere and began to see improvement almost immediately when treated for real problem.
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1.0 of 5
January 16th, 2012
The office staff takes advantage of patients
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The office staff is rude and lacks good customer service. They over charged me $245 and had no plans to return the money from their error. I called 6 times to request the refund in which they ingnored the request. I requested to speak to the office manager "Ann" who was rude in her response and admited that they don't do refunds for patients who have been overcharged for one year. Customer service with this group is a zero. I highly recomend looking elsewhere for you healthcare.
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