Dr. Troy Rock MD Patient Reviews

Overall Review

3.7
  • 3 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.3)

3 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 47.5 minutes

Showing 1 - 3 reviews

5.0 of 5
September 2nd, 2016
Emergency room at New St.E in Owenton, Ky.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My first time as a emergency patient at The New St E. I live in Owenton and on feeling like I could be having a stroke, called to see if they except a person walking in. The answer was sure give your name and we will be expecting you. I never waited not only were the nurses outstanding in my case, But Dr Troy Rock made me feel as though I was the only patient and I was going to be fine.by the time which was less then two hrs. I knew what was wrong (pneumonia), was given medication till I got the prescription fill next day, "it was late at night". But I left with the feeling of there are some great Doctors, and Nurse on Staff at this location. I hope I never need the emergency again. But if I did Dr.Rock, and the Staff at Owenton, Ky. Are the ones I want. Thank you to Amy, Laura, and all the rest!
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5.0 of 5
September 27th, 2013
Patient
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor had great bedside manners. Very nice and understanding.
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1.0 of 5
August 23rd, 2009
He treats his patients (Myself) very Disrespectful!
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This Doctor treated me disrespectfulHe belittled me and patronized me for using the ER in an Emergency situation.He used the line " SAme OH, Same oh, just because it was my 4th time there this year!Guess what I didn't ask to have only a 9th of a pancreas, but I do therefore I have to come to the ER< Not because I want to. I have seen this Doctor twice this year at the ER, and I only Pray that I never have to have a DR Belittle me and put me down the way this Doctor did! I deserve respect and I don't come to the ER for prescriptions and narcotics as he put it. I came there because I was in Severe pain!
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