Dr. Trudi Brown MD Patient Reviews

  • General Surgery Cleveland, OH

Overall Rating

4.0
  • 12 patient ratings
  • 4 comments

Last 12 months:

3.6 (-0.4)

4 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    17%
  • Neutral
    17%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    0%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12 minutes

Showing 1 - 4 reviews

5.0 of 5
October 22nd, 2016
LPN
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Trudi is the most wonderful doctor I have ever met or worked with. She took excellent care of me when I was diagnosed with breast cancer in 2008. I have recommended many to her services.
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5.0 of 5
August 13th, 2014
Hospital
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I met dr. Brown when my husband was admitted to the hospital, Dr. Brown was extremely informative, very personable, did not rush us at all and was so helpful.. I would totally recommend her to everyone.
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5.0 of 5
April 2nd, 2014
great DR
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was seen very quickly , my diagnosis was heart breaking, Dr. B did not rush me out of her office .she answered all my questions and called me back within the hour when I had more question, very good at what she does , She is there when you need her. I am very happy with my results . . .Office staff are also very good they do their jobs. Arranged all my testing and procedures taking the pressure off me . Would go to this office and DR. Brown again
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2.0 of 5
April 15th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Brown herself was ok-ish. I went in for a glad on my breast that had to be removed, it's fairly common so it was strictly for aesthetics. She made it seem really easy to take care of, But when I got to the hospital I found out it wasn't just a numb and go surgery. It involved putting me to sleep and stitches and was a lot more expensive and involved than I thought. I guess I just didn't understand, but then again I'm the patient, and isn't it her job to make sure I understand? She also told me I'd never be able to tell anything had been there. But I for SURE have a scar, which I'm using mederma on and it's improving. But the tissue around the nipple is so delicate, I'm not sure how she thinks there COULDN'T be a scar! So it was kind of pointless and a lot of money to spend just to have a scar there instead of a bump. BUT my biggest issue was with her office. There is a woman named Cheryl who unfortunately heads it. I guess they were in the middle of switching billing companies during my procedure so I got billed twice and paid twice because it was confusing. When I realized I overpaid, it was incredibly stressful trying to get my refund. It literally took 3 months of ongoing phone calls (15, I counted in my phone) and two stops into the office where I had to leave work early to drop off my papers (because she lost them the first time and had no recollection of me so I had to start all over again). It took so many calls because she would NEVER call me back! Everyone else seemed nice enough but when I spoke with her she seemed bothered and annoyed or would tell me to call back because she was dealing with patients (I'M A PATIENT!) It was such a mess that I will never be going back there. That woman needs to be replaced.
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