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Tsz Y Lau MD Patient Reviews

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Overall Rating

4.7
  • 31 patient ratings
  • 4 comments

Last 12 months:

4.6 (-0.1)

4 Patient Reviews

  • Highly Satisfied
    81%
  • Satisfied
    16%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    3%
  • Wait Time 16.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
June 29th, 2016
Wouldn't trust any other Doctor/Staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lau is polite, straight to the point and professional. Exactly what you want your Neurosurgeon to be. His staff is incredible. Special KUDOS to Stephanie & Stacy! They are the BEST! I have had 2 surgeries performed by Dr. Lau, and scheduling a 3rd. I do not trust anyone else when it comes to my back/neck/brain.
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5.0 of 5
September 24th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is an awesome surgeon, great bedside manner. The receptionist, JoJo, at his Lakeland office is the sweetest person ever. She makes my check-in comfortable. She is very efficient.
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5.0 of 5
August 6th, 2015
Dellrie
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lau was really great at explaining what had happened to me so I could understand. He was extremely through in my exams and tests. He also made sure I understood the severity of what had happened and the pre-cautions I needed to take and what to watch for in case it happened again.
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5.0 of 5
April 17th, 2014
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lau really got my attention by explaining to my neighbor about her condition. He is really a intelligent person. He has a great bedside manner and explains things very well and answers any questions you might have.
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