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Udele V Taylor-Randall MD Patient Reviews

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Overall Rating

4.1
  • 45 patient ratings
  • 3 reviews

Last 12 months:

4.0 (-0.1)

5 Patient Reviews

  • Highly Satisfied
    49%
  • Satisfied
    36%
  • Neutral
    4%
  • Dissatisfied
    2%
  • Highly Dissatisfied
    9%
  • Wait Time 24.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
May 30th, 2016
Good bedside manner
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw Dr. Taylor Randall after a 45 minute wait and she apologized that I had to wait, that it was due to overbooking to get me seen so soon. She listened to my concerns while taking notes. Examined me and then said to follow up in two weeks for results. As for her staff, each person was kind, friendly and social with me.
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1.0 of 5
October 9th, 2015
Pregnant and Annoyed
Wait time
35 minutes
Firstly, I made an appointment for the Laureton office then received a call right after because it was mistakenly the Elmont office... Fine. Then I drive all the way out there and waited 35mins to go in the room so that the nurse could tell me that the doctor no longer does OB... That annoyed me because what kind of staff doesn't ask that on the phone or when you first come in? It's not like her name just says Gynecology.. The sign clearly says OB as well..:: so I leave. Get all the way home to find out they never gave back my ID or insurance card... WHO FORGETS TO GIVE BACK CARDS WHEN YOU SO IT EVERYDAY! I was then 30mins late for work! I couldn't even tell you if the doctor was good because her staff dropped the ball so bad I would never go back for any reason.
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4.0 of 5
February 8th, 2014
Great doctor. Not the staff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had been told a lot of great things about Dr. Taylor and was very optimistic about my experience there. Dr. Taylor was great overall. She pretty caring and took her time to talk to me. Unfortunately, the staff were not so professional and were not very responsive to inquiries.
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5.0 of 5
November 10th, 2012
Excellent service
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doctor
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5.0 of 5
February 23rd, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Taylor is a wonderful doctor that listens to your concerns and follows up on them. Unfortunately some of her staff members aren't very too pleasant. One staff member remained on her cell phone as i approached the front desk.
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