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Dr. Ursula Pertl Is this you?

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7 Ratings • 2 Comments

3.9
  • 5
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
22.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

One Star

Posted on March 22nd, 2015

Will not go back to her. Pushes her own agenda on patients/parents. Bad experience!!!!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Unhappy parents of a patient

Posted on September 25th, 2013

Dr. Pertl was the attending pediatric physician at Children Primary Care in Murrieta. Daughter went it with swallen knee and sat with the doctor of a few minutes. It took longer to fill out new patient form and insurance form. 2 minutes time she looked at the knee and sent my wife and daughter to ER across the street which was not necessary. That is why we went to her for her to check it. Our insurance did not have to pay that ER bill and we did not have to pay $150 copay. She should have returned our regular Doctoc's co pay since she did not really do anything. We are a new patient to this facility since we moved from San Diego to Murrieta. Now with the experience we had, we went back to Sharp Rees even though it's a drive. Don't know why we got her while we signed up for Dr. Grant as our kids primary pediatrician. 2 minutes talk should be free of charge. Since ER was the one who took care of my daughter and not her.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 5th, 2017

Five Stars

Posted on December 10th, 2015

Five Stars

Posted on May 6th, 2015

Five Stars

Posted on February 19th, 2015

Five Stars

Posted on July 21st, 2014

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