Browse Health

Patient Reviews

Patient Reviews ?

Overall Rating:
4.0
  •  
Total Ratings

8

Total Reviews

1

Ratings
5 stars
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  •  
Promptness:
  •  
Courteous Staff:
  •  
Accurate Diagnosis:
  •  
Bedside Manner:
  •  
Spends Time with Me:
  •  
Follows Up After Visit:
  •  
Average Wait: 19 minutes
Some ratings provided by DrScore.
Write a Review
  •  
Great Bedside Manner show details Great Bedside Manner
Sep 16th, 2014

DR. H's bedside manner is wonderful! She does seem to go out of her way to make you feel comfortable, and she makes extra visits to see you while in the hospital. She also seems to know her stuff! I question the "customer service" follow-through of her front office staff at the Batavia office. Messages never seem to get to her or her nurse. Additionally "to dos" never seem to be completed 100%. For example 7 out of 8 scripts called in, but missed one. This has happened on several occasions.