Nephrologists
10 years of experience

Accepting new patients
South Farnsworth
Rush Copley Medical Center
2020 Ogden Ave
Ste 140
Aurora, IL 60504
630-851-1144
Locations and availability (2)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

5

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.2 of 4 stars
Promptness:
  • Currently 3 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 2.6 of 4 stars
Bedside Manner:
  • Currently 2.8 of 4 stars
Spends Time with Me:
  • Currently 2.8 of 4 stars
Follows Up After Visit:
  • Currently 2.25 of 4 stars
Average Wait: 19 minutes
Some ratings provided by DrScore.
  • Currently 3 of 4 stars
 |  Great Bedside Manner  |  show details
Sep 16th, 2014

DR. H's bedside manner is wonderful! She does seem to go out of her way to make you feel comfortable, and she makes extra visits to see you while in the hospital. She also seems to know her stuff! I question the "customer service" follow-through of her front office staff at the Batavia office. Messages never seem to get to her or her nurse. Additionally "to dos" never seem to be completed 100%. For example 7 out of 8 scripts called in, but missed one. This has happened on several occasions.