Dr. Valerie Heidenry MD Patient Reviews

  • Nephrology Aurora, IL

Overall Rating

4.4
  • 11 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.6)

12 Patient Reviews

  • Excellent
    73%
  • Great
    0%
  • Good
    9%
  • Poor
    18%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 18.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.7 of 5
September 16th, 2014
Great Bedside Manner
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
DR. H's bedside manner is wonderful! She does seem to go out of her way to make you feel comfortable, and she makes extra visits to see you while in the hospital. She also seems to know her stuff! I question the "customer service" follow-through of her front office staff at the Batavia office. Messages never seem to get to her or her nurse. Additionally "to dos" never seem to be completed 100%. For example 7 out of 8 scripts called in, but missed one. This has happened on several occasions.
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5.0 of 5
July 27th, 2017
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5.0 of 5
May 1st, 2017
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5.0 of 5
May 1st, 2017
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5.0 of 5
August 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
December 20th, 2015
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5.0 of 5
January 5th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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5.0 of 5
November 16th, 2014
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5.0 of 5
October 20th, 2014
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5.0 of 5
April 21st, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
October 21st, 2011
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
December 19th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
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