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Dr. Valerie Heidenry Is this you?

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Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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Ratings and Reviews

12 Ratings with 1 Comment

  • Excellent
    9
  • Great
    0
  • Good
    1
  • Poor
    2
  • Bad
    0
  • Excellent
    9
  • Great
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  • Good
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
18.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 1 Comment

3.7 Rating

September 16th, 2014

Great Bedside Manner

DR. H's bedside manner is wonderful! She does seem to go out of her way to make you feel comfortable, and she makes extra visits to see you while in the hospital. She also seems to know her stuff! I question the "customer service" follow-through of her front office staff at the Batavia office. Messages never seem to get to her or her nurse. Additionally "to dos" never seem to be completed 100%. For example 7 out of 8 scripts called in, but missed one. This has happened on several occasions.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 27th, 2017

5.0 Rating

May 1st, 2017

5.0 Rating

May 1st, 2017

5.0 Rating

August 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.0 Rating

December 20th, 2015

5.0 Rating

January 5th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

5.0 Rating

November 16th, 2014

5.0 Rating

October 20th, 2014

5.0 Rating

April 21st, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

October 21st, 2011

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 19th, 2008

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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