Dr. Valerie Kounkel DO Patient Reviews

  • Ophthalmology West Des Moines, IA

Overall Rating

2.6
  • 5 patient ratings
  • 3 comments

5 Patient Reviews

  • Excellent
    40%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    60%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
November 10th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She performed lasik on my very nearsighted eyes and I am so grateful to her. I can see things I never thought was possible without my glasses. She is a very skillful surgeon.
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1.0 of 5
August 13th, 2012
Rude Staff and Wrong Diagnosis - Repeatedly
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She gave me a glasses prescription that was several points off of what the reality is. That cost me $480 that I don't have! I've had other issues regarding diagnosis from her, just not solving my eye issues. Nobody cares what I think or can pay and they just do whatever they can to charge you and your insurance as much as they can possibly get!!!!
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5.0 of 5
May 25th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very caring doctorShe did a great job on my cataract surgery and kept me at ease.
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1.0 of 5
September 18th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
February 2nd, 2015
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