Dr. Valerie Mcauley DO Patient Reviews

  • Family Medicine Exton, PA

Overall Rating

3.9
  • 15 patient ratings
  • 3 comments

Last 12 months:

4.0 (+ 0.1)

3 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    7%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 28.3 minutes

Showing 1 - 3 reviews

4.0 of 5
August 23rd, 2016
Best Physician Ever
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mcauley has been my teenage son's Doctor for about 5 years. She has provided excellent routine care but no major health care issues have come up. In May we had to unexpectedly pick up my son from his first year of college due to marihuana, alcohol and add medication use. We called Dr. Mcauley as soon as we got home and were seen the next morning despite of her booked schedule. She spent 10 minutes with me and 55 minutes with my son. Her kindness, empathy and exceptional interpersonal communication skills with my son were greatly appreciated. Our family will forever be grateful for the sincere compassion and the excellent clinical judgement and follow up that she shared with us.
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1.0 of 5
May 23rd, 2012
Extremely unprofessional
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
On two occasions, - without provocation - screamed at me, accused me of lying. I was reprimanded by her staff and her that I was too much trouble (dealing with Medicare programs), when it was their poor response to issues that necessitated repeated calls by me to follow up. SHE'S MEAN.
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5.0 of 5
August 2nd, 2011
Awesome Doc
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor McCauly is friendly, helpful, and has been there for me as a doctor for about 10 years now. She spends time talking and is responsive to my questions.
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